Government Announces Comprehensive Timeline for Awaab's Law Implementation In a landmark announcement yesterday, Deputy Prime Minister and Secretary...

In the ever-evolving landscape of housing, data is now essential in providing the best living conditions for residents. To meet the requirements of SHDF Wave 3 funding, accurately measuring, monitoring, and reporting the effectiveness of retrofit work has become crucial.
Vericon, as your connected data partner, empowers housing providers with access to vital metrics that include environmental data, heat loss and heating efficiency stats, and gas and electric usage data. By harnessing this valuable information, housing providers can make data-driven decisions to enhance the retrofit process and improve overall living conditions for tenants.
The Importance of Data Measurement:
To successfully navigate the retrofit landscape, data measurement plays a pivotal role. Vericon’s Online Portal allows housing providers to effortlessly gather pre and post retrofit data related to environmental factors such as humidity and temperature, as well as energy usage statistics. This comprehensive data enables housing providers to gain valuable insights that drive informed decision-making throughout the retrofit process.
Data-Driven Decision-Making:
With access to detailed data, housing providers can employ a variety of strategies
to optimise the effectiveness of retrofit interventions. Firstly, it becomes possible to assess and prioritise properties for targeted retrofit work. By identifying those buildings that would benefit most from interventions, housing providers can allocate resources strategically, ensuring maximum impact. Secondly, data analysis enables an understanding of the true impact of retrofit and disrepair interventions. By continuously monitoring the condition of properties, housing providers can ensure that retrofit work results in sustainable improvements for tenants.
The Power of Community Learning and Advanced AI:
To enhance the retrofit journey further, Vericon integrates Community Learning and advanced AI into our solutions. Regardless of the size of their housing portfolios, social housing providers can benefit from this innovative approach to proactive maintenance and increased social responsibility. By harnessing the potential of AI, housing providers can optimise the retrofit process and achieve long-term sustainability goals.
Ask the resident:
The HomeHub App, a mobile application available for residents to download, comes as part of our offering in response to valuable feedback from current customers and their residents. By providing a variety of features designed to enhance residents’ understanding of the collected data, including direct communication, the app ensures that they don’t feel as though they are being “spied on.” This results in fewer objections from residents regarding such monitoring devices.
Maximising Return on Investment:
Vericon’s Customer Success Team is dedicated to supporting housing providers in maximising their return on investment for retrofit works. This commitment extends beyond the project timeline, ensuring ongoing benefits and continuous improvement. By leveraging Vericon’s expertise and innovative solutions, housing providers can increase energy efficiency, reduce greenhouse gas emissions, and improve overall living conditions for tenants – in alignment with the objectives stated by the Social Housing Decarbonisation Fund Wave 2.1 & 2.2.
Applying for Wave 3 funding demands significant time and effort, often diverting attention from everyday resident-focused tasks. Vericon Systems understands these challenges and is eager to assist housing providers throughout the application process.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Pioneering technology and a vigilant Remote Diagnoses Team ensured that a boiler issue was identified before one resident had risen from their sleep. It was 7am on 1 March 2024, and an alert from Vericon notified of a potential issue as automated systems were busy at work.
With just a click on the Vericon portal to review data and fault codes, information flowed seamlessly to LiveWest’s Remote Diagnosis team by the time their workday commenced at 8am. The speed and efficiency of this process were astonishing. By 9am, not only had the issue been identified but also rectified—all before it had even dawned on the homeowner that there was an issue with their heating system.
The remote team displayed exceptional capability by promptly contacting the customer, explaining an issue they were yet unaware of, and guiding them through an easy fix—simply topping up their central heating system pressure.
“Working with the Vericon team and their eco-system has been a refreshing experience. The Vericon trial has given LiveWest an opportunity to fully understand an option as a future service strategy and how the innovative concepts could flow into existing structures and workflows.
“Ultimately, LiveWest is committed to delivering the highest possible customer service and response whilst remaining agile and evolving in the ever-changing environment, values that are clearly reflected in the Vericon team.”
This episode is one of many that illustrates proactive maintenance’s superiority over traditional approaches. Costs were minimised, customer inconvenience was negated, and LiveWest demonstrated astute management—all without stepping foot inside the homeowner’s property. The success of this trial showcases remote monitoring’s potential to transform property management by preventing breakdowns before they become critical issues.
In today’s fast-paced world, such pre-emptive measures should become the new standard in maintaining our homes. This initiative by LiveWest not only saved the day for one household but also marked as proof that proactive maintenance is no longer just a concept but an actionable reality with substantial benefits for both service providers and customers alike.
LiveWest’s trial with the Vericon BCM unit is not just successful; It’s a peek into a future where housing providers leverage technology not just to react faster but to prevent issues before they ever become a problem. A win-win for both service providers and residents alike.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Social housing tenants deserve homes that are safe and of a decent standard. However, the tragic death of toddler Awaab Ishak demonstrates the very serious harm that can come from living with untreated damp and mould.
In December 2022, all large social housing landlords were asked to set out the extent of damp and mould in the homes they manage and how they are tackling this issue.
The report, which was commissioned by the government, found that there are significant problems with the identification and management of damp and mould in social housing. It highlighted a lack of consistent data collection and analysis, as well as weak responses to complaints and poor conditions.
According to the report, there are lessons to be learned about tackling damp and mould effectively. The report sets out the features of better and weaker responses to damp and mould issues. Boards, councillors, and management teams are encouraged to read the report carefully and ask themselves challenging questions about how they could make improvements to what they currently do.
As well as tackling damp and mould issues, it is vitally important that landlords look at how they manage the condition and quality of their tenants’ homes in the round. How landlords ensure the safety of their tenants against the full range of requirements will continue to be a key focus of regulations as new inspections are carried out from April 2024.
It is crucial that landlords deliver an effective response to complaints of damp and mould and wider issues of poor conditions of tenants’ homes. Landlords must ensure that they address issues of damp and mould appropriately and make improvements in how they handle damp and mould cases.
Vericon offers a range of products and services to help housing providers identify the root cause of damp and mould issues.
Sensors and monitoring devices:
These advanced tools detect changes in moisture levels, temperature, and airflow in real-time. By providing detailed data, they help housing providers understand the underlying conditions that lead to damp and mould growth.
Data analysis and reporting:
Vericon provides powerful data analytics to help housing providers make sense of the information collected by their sensors. This includes identifying patterns, pinpointing problem areas, and generating reports for further action.
Consulting and advisory services:
Vericon offers expert guidance to help housing providers interpret their data and develop effective strategies to address damp and mould issues. This includes advice on proactive maintenance, targeted repairs, and regulatory compliance.
Improved resident health and safety:
By quickly identifying and addressing damp and mould problems, housing providers can create healthier living environments for their residents. This is particularly important for vulnerable populations like the elderly, children, and those with existing health conditions.
Enhanced property condition:
Vericon helps maintain the quality and safety of social housing stock. By proactively detecting and addressing damp and mould issues, providers can prevent further deterioration and costly repairs down the line.
Efficient resource allocation:
The data-driven insights from Vericon enable housing providers to allocate their repair and maintenance resources more effectively. By focusing on the most severe and problematic areas, they can maximize the impact of their efforts.
Regulatory compliance:
The use of advanced technology like Vericon demonstrates a proactive and responsible approach to property management. This can help housing providers meet regulatory requirements and avoid penalties associated with poor living conditions.
Improved resident satisfaction:
By providing healthier and better-maintained homes, housing providers can enhance resident satisfaction and loyalty. This can lead to lower turnover rates and reduced costs associated with tenant acquisition and relocation.
Our products and data give social housing providers a powerful tool to proactively identify and address the root causes of damp and mould problems. By leveraging advanced sensors and analytics, providers can create healthier, safer, and more efficiently managed properties. The benefits of this technology extend to residents, who experience improved living conditions and greater satisfaction, as well as to housing providers, who see cost savings, regulatory compliance, and enhanced reputation.
As the tragic case of Awaab Ishak reminds us, the consequences of untreated damp and mould can be devastating. By embracing innovative solutions like Vericon, social housing providers can take proactive steps to prevent such tragedies and provide their residents with the safe and healthy homes they deserve.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.