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The social housing sector is currently experiencing significant transformations as providers search for innovative and cost-effective strategies to enhance the living experience of their residents. At Vericon, we understand this need and, in partnership with Fusion21 and Huws Gray, have developed the perfect solution.
We offer a 4-year contract that requires no upfront capital investment, allowing you to harness our cutting-edge devices and Managed Services through attractive pay-monthly plans. Our team of experts has meticulously crafted three distinct Monthly Managed Service packages to fulfil your individual business requirements.
1 x BCM, 4 x MultiDot, 1 x Managed Services, 1 x HomeHub App
1 x BCM, 4 x MultiDot, 1 x Repeater, 1 x Managed Services, 1 x HomeHub App
1 x BCM, 1 x AutoFill, 4 x MultiDot, 1 x Repeater, 1 x Managed Services, 1 x HomeHub App
Find out more about The Vericon HomeHub App at the bottom of this page.
Using advanced AI and data collected by Vericon Systems’ devices, Vericon will provide you with valuable and practical insights that empower you to make informed decisions from the very beginning. We will monitor your connected properties and manage your notifications, alerts and escalation processes.
By adopting this approach, your business can create an IoT connected portfolio and effectively eliminate the necessity for any initial capital investment, leading to a substantial reduction in upfront expenses
By opting for our monthly managed services, you save on any initial investments while still reaping the benefits of expert data and process management. This allows you to begin leveraging our services without incurring heavy upfront costs.
Our services enable you to allocate your existing resources more efficiently, supporting higher productivity levels in your business. By outsourcing data and process management to us, your team can focus on their core competencies and maximise their contributions.
In collaboration with Huws Gray Supply Chain Solutions and Fusion21, we help combat issues such as damp, mould, under-pressure call-outs, and bad boiler health – ultimately reducing operational risks and associated costs. This proactive approach can save you time and money in the future.
As part of our services, we provide a list of approved installers capable of handling any necessary installations or repairs during the contract period. This ensures that you have access to trusted professionals when you need them most, eliminating the need for extensive research and vetting on your part.
Our team and advanced AI start managing your data from day one, ensuring seamless transitioning of processes into our hands. With round-the-clock support and real-time data management capabilities, you can trust that your business operations will continue running smoothly under our care.
The HomeHub App, a mobile application available for residents to download, comes as part of our monthly packages in response to valuable feedback from current customers and their residents. By providing a variety of features designed to enhance residents’ understanding of the collected data, the app ensures that they don’t feel as though they are being “spied on.” This results in fewer objections from residents regarding such monitoring devices.
The direct messaging feature facilitates improved communication between landlords and tenants, making it easier for residents to take necessary actions within their homes.
By providing tenants with an overview of their air quality, the HomeHub enables them to take appropriate steps to enhance the air quality and create a healthier living environment.
This may involve actions such as opening windows for fresh air circulation.
Understanding temperature and humidity data is crucial for residents to prevent the growth of mould in their homes. Through monitoring these factors, tenants can identify areas prone to mould growth and proactively take preventive measures.
The HomeHub includes resources to educate and support residents in improving their home environment. By empowering residents with information about their energy usage, temperature & humidity data and boiler activity, they can enjoy things like more disposable income, increased social value, and enhanced mental wellbeing.
This understanding equips residents to make informed decisions and effectively maintain and improve their living conditions.
Would you like to find out more?
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Enhancing the quality of life for residents has always been a top priority for housing providers. Technological advancements have introduced innovative solutions that significantly improve living conditions and save both residents and providers money.
Vericon Managed Services has been designed to be your technology partner. By monitoring the telemetry from your properties and managing your business processes, this service will allow social housing providers to focus on their core business while gaining all the benefits of connected technology.
Eliminating the need to create, recruit and train new departments results in reduced operational expenses while improving existing team efficiency.
Identifying issues before they escalate enables maintenance teams to respond quickly and stay ahead of potential problems, ensuring smooth property maintenance processes.
As the system monitors and addresses property issues proactively, residents enjoy higher standards of living, leading to increased satisfaction rates among tenants.
Vericon Managed Services uses Community Learning and advanced AI to continuously monitor and identify patterns and irregularities that may signal potential maintenance, health or efficiency issues. Regardless of your portfolio size you can enjoy all the benefits our Managed Services has to offer.
Vericon Managed Services provides a comprehensive solution to humidity monitoring within residential properties. By continuously keeping track of humidity levels, Vericon helps identify potential damp and mould problems before they become severe. Early detection not only allows housing providers to take proactive measures, but also creates a healthier living environment for the residents.
Vericon understands that vulnerable residents often face higher risks of fuel poverty. By tracking hot water usages, room temperatures, and humidity patterns, we can detect abnormal trends so housing providers can offer timely support and guidance to residents struggling with high-energy costs, improving their standard of living.
Vericon quickly identifies properties enabling the preheat function unnecessarily, resulting in wasted energy. By disabling this feature, energy consumption can be reduced. Additionally, excessive boiler activity is monitored to alert for potential reductions in boiler lifecycle linked to increased energy costs for residents.
By identifying pressure drops that may indicate potential problems and finding these trends early, preventive maintenance can be scheduled to avoid further damage to assets. Depending on the rate of pressure loss, Vericon Managed Services will create a notification for the gas team or maintenance provider, or an alert for more serious situations, while continuing to monitor the situation until it’s resolved. We also oversee boiler and air source heat pump expansion vessel issues and determine if an alert or notification should be raised based on the severity.
We analyse boiler fault codes in real time to determine the nature of the issue. For gas faults with metered supply, Vericon will triage the fault by contacting the resident, guiding them in handling unexpected faults, gas supply issues, and boiler resets. If residents can’t handle the issue themselves, Vericon processes the fault for a work order.
All other faults will likewise be processed for work orders. However, by triaging gas faults, low pressure faults, and expansion vessel issues beforehand, the number of callouts is significantly reduced. This approach also offers engineers valuable insight into the problem before they leave for the property.
Housing providers can also benefit from the customer success team at Vericon. Our team actively collaborates with providers to understand current management methods and what information is required to maximise existing team efficiency.
Vericon Managed Services enhances resident living conditions for social housing providers by proactively addressing maintenance issues and offering support. With cost savings, increased proactive maintenance, and improved living conditions, implementing Vericon Managed Services will transform your daily operations and process management allowing you to focus on your core business objectives.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Vericon is transforming the social housing industry through the utilisation of Community Learning and AI to support housing providers in proactive maintenance. Regardless of the size of their housing portfolios, social housing providers can reap the benefits of Vericon Systems’ innovative approach.
To fully utilise AI’s capabilities, an extensive data pool is crucial. By using a unique technique that we call “Community Learning”, our advanced AI is available to all housing providers that use our connected devices.
Created by Vericon, Community Learning allows our system to access and analyse anonymised data taken directly from our cloud portal. It uses data provided by all our clients, therefore improving risk detection, preventative measures, process management, and communication with residents.
Our AI continuously monitors and gathers data on factors such as energy consumption, temperature, humidity, boiler performance, and occupancy patterns. This allows our system to identify patterns and irregularities that may indicate potential maintenance issues.
“Housing associations are heading towards proactive maintenance rather than constantly being reactive…”
Luke McCreery Director of Property Maintenance and Building Safety | CURO
Our AI algorithms are adaptable and scalable, catering to housing portfolios of any magnitude, be it a single building or a large housing estate. The system effectively analyses data and offers insightful predictive maintenance recommendations.
The utilisation of AI and community learning for predictive maintenance brings forth numerous advantages. First and foremost, it empowers housing providers to proactively identify and address maintenance issues, minimising the likelihood of emergencies and significantly reducing repair costs.
Furthermore, by effectively managing maintenance tasks in a proactive and efficient manner, we contribute to enhancing tenants’ living experiences within social housing. Through minimising disruptions caused by maintenance issues, tenants can enjoy an improved quality of life and heightened satisfaction with their housing provider.
Additionally, the use of AI-driven predictive maintenance can also have positive environmental implications. By optimising energy consumption and identifying inefficiencies, we can help you reduce your carbon footprint and help towards your sustainability efforts.
By leveraging our Community Learning and AI capabilities, housing providers like you can:
Our use of AI and community learning is a huge game-changer to the industry and regardless of the size of your housing portfolio, you can benefit from this innovative approach.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.