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Ensuring Efficient and Reliable Boiler Performance
Heating system failures are not only a major source of tenant complaints but also contribute significantly to reactive maintenance expenses. As such, social housing providers must adopt innovative strategies to optimise heating management, improve efficiency, and ensure reliable performance. Let’s explore traditional gas boiler monitoring and how social housing providers can leverage advanced solutions from Vericon Systems to achieve these goals.
The Challenge of Heating System Failures
Heating and hot water system failures account for the highest share of reactive maintenance expenses in social housing. These failures are disruptive, costly, and generate the most complaints from tenants. The traditional approach to boiler maintenance, which relies heavily on reactive repairs following a failure, is inefficient and often results in prolonged periods of discomfort for tenants.
The Benefits of Boiler Monitoring
Monitoring the health of a boiler enables maintenance providers to shift from a reactive to a proactive maintenance approach. By leveraging advanced monitoring solutions, maintenance teams can remotely manage issues, dispatch engineers proactively, and schedule preventive maintenance. This integrated planned and preventative maintenance program not only reduces downtime but also extends the lifespan of the boiler, ultimately leading to cost savings and improved tenant satisfaction.
How Vericon Can Help
Vericon Systems offers innovative boiler and air source heat pump monitoring products designed to meet the unique needs of social housing providers. Our BCM (Boiler Control Module) and other monitoring solutions provide real-time insights into the health and performance of heating systems, allowing for timely interventions and efficient management.
Key Features of Vericons Boiler Monitoring Solutions:
Remote Monitoring:
Enables maintenance teams to monitor the health and performance of boilers remotely, reducing the need for on-site visits.
Proactive Maintenance:
Allows for the early detection of potential issues, enabling proactive maintenance and reducing the likelihood of system failures.
Data-Driven Insights:
Provides valuable data on boiler performance, helping maintenance teams make informed decisions and optimise heating management.
Cost Efficiency:
Reduces reactive maintenance expenses and extends the lifespan of heating systems, leading to significant cost savings.
Optimising heating management is essential to improving efficiency and ensuring reliable performance. By adopting advanced boiler monitoring solutions from Vericon, social housing providers can transition to a proactive maintenance approach, reduce downtime, and enhance tenant satisfaction.
Investing in these innovative products not only addresses the immediate challenges of heating system failures but also paves the way for a more efficient and cost-effective future.
Would you like to find out more?
For more information about how Vericon’s boiler monitoring can benefit your housing projects call 01242 582 555 or email [email protected]
The Real Challenge Social Landlords Face with Damp and Mould Issues
Managing damp and mould is an ongoing challenge for landlords. This problem is often exacerbated by the reliance on unstructured and fragmented data from multiple systems. The lack of integration makes it difficult for landlords to obtain a comprehensive view of the problem, hindering their ability to understand the data and prioritise repairs effectively.
The Data Dilemma
Social landlords typically collect environmental data from various sources to monitor the condition of their properties. However, these data sources are often isolated in different systems, providing only a partial view of the issue at hand. This fragmentation leads to inefficiencies in identifying and addressing damp and mould problems, as it is challenging to pinpoint the most critical areas requiring attention.
Vericon offers a solution to this problem. By integrating environmental data from multiple devices across an entire property portfolio into a single online portal, Vericon provides a unified view of the property conditions.
This comprehensive approach allows social landlords to monitor their properties in real-time, analyse, and act upon environmental data efficiently.
Vericon’s online portal leverages powerful data analytics to help housing providers make sense of the vast amount of information collected by their sensors. The platform identifies patterns, pinpoints problem areas, and generates easy to understand actionable reports. This data-driven approach ensures that housing providers can address issues promptly and effectively.
Powerful Data Analytics
Integrating all damp, mould, and environmental data into a single online portal offers social housing providers a multitude of benefits that streamline property management and enhance the living conditions for residents.
Comprehensive Data Integration
Having all environmental data, including damp and mould information, in one online portal provides a unified view of the property portfolio’s conditions. This integration breaks down data silos and allows for a holistic understanding of various environmental issues across different properties. Additionally, incorporating boiler telemetry into this centralised system can help identify issues such as fuel poverty, which has a direct link to the risk of damp and mould. By monitoring boiler performance and usage patterns, housing providers can detect signs of fuel poverty early and take proactive measures to mitigate its impact, thereby reducing the likelihood of damp and mould development.
Efficient Monitoring and Reporting
Vericon’s online portal leverages powerful data analytics to help housing providers make sense of the vast amount of information collected by their sensors. The platform identifies patterns, pinpoints problem areas that require immediate attention, and generates actionable reports. For instance, it can detect if ventilation fans are being turned off, working ineffectively, or even if they need cleaning. This level of detailed monitoring ensures that housing providers can address issues promptly and effectively, preventing small problems from escalating into larger, more costly repairs.
Streamlined Decision-Making
With all relevant data accessible in one place, decision-makers can more effectively prioritise repairs and maintenance. This ensures that resources are allocated to the most critical areas, improving the overall efficiency and effectiveness of property management.
Enhanced Predictive Maintenance
Centralised data enables advanced analytics and predictive maintenance strategies. Using Community Learning and AI, Vericon can identify patterns and trends in environmental conditions meaning housing providers can take proactive measures to prevent issues before they escalate, reducing long-term repair costs. For example, Vericon can highlight ineffective fans or fans that have been turned off. Addressing these issues promptly can cost around £100, whereas waiting for the problem to escalate can result in repair costs running into thousands of pounds. This proactive approach ensures that minor issues are resolved before they become major, costly problems.
Centralised Historical Data
Maintaining a historical record of environmental data in one portal allows for trend analysis over time. This historical perspective is invaluable for identifying recurring issues, assessing the effectiveness of past interventions, and planning future maintenance strategies.
Regulatory Compliance
Having a comprehensive and easily accessible record of environmental data supports compliance with regulatory requirements. Housing providers can demonstrate a proactive approach to maintaining property standards, reducing the risk of penalties associated with poor living conditions.
Enhanced Resource Allocation
With comprehensive data in one portal, housing providers can allocate their repair and maintenance resources more effectively. By focusing on the most severe and problematic areas, they can maximise the impact of their efforts and ensure that resources are used where they are needed most.
Improved Accountability
A centralised portal provides a clear audit trail of actions taken to address environmental issues. This accountability ensures that all stakeholders are aware of the steps being taken to improve property conditions and can track progress over time.
Full embedded processes
When a surveyor or operative visits a property with reported damp and mould issues , by scanning the QR code on the device an audit log is created showing the person along with the date and time of their visit. They also have the ability to attach photographs to the room, again date and time stamped to show the actual condition pre and post any work activities.
Scalability
As the property portfolio grows, the centralised portal can easily scale to accommodate additional data and new properties. This ensures that housing providers can continue to manage environmental conditions effectively, regardless of the size of their portfolio.
Having all damp, mould, environmental, and heating telemetry in one online portal empowers social housing providers with a comprehensive, efficient, and proactive approach to property management. This leads to improved health and safety for residents, optimised resource allocation, regulatory compliance, cost savings, and ultimately, higher resident satisfaction.
Would you like to find out more?
Contact Vericon today to learn more about our damp & mould monitoring products and how they can benefit your portfolio.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
How to Get Residents on Board with IoT Connected Technology
In the age of smart technology, IoT devices are changing how we manage and maintain our homes. For social housing providers, IoT technology offers a proactive approach to maintaining property conditions, ensuring safety, and enhancing the quality of life for residents. However, despite its numerous benefits, the term “monitoring” often carries negative connotations, leading to concerns over privacy and trust.
Housing providers should educate residents on the benefits of IoT technology, highlighting how it can significantly improve their living conditions while safeguarding their privacy.
Understanding the Benefits of IoT Technology
Boiler Performance Monitoring
Predictive Maintenance: Our IoT technology continuously monitors the performance of boilers to predict potential breakdowns. This proactive approach ensures that residents are not left without heating and hot water, especially during the colder months. By identifying issues before they become major problems, timely repairs can be arranged, minimising inconvenience and discomfort.
Vericon’s BCM (Boiler Control Module) continuously monitors the performance of boilers to predict potential breakdowns. Learn more about the BCM.
Environmental Condition Monitoring
Damp and Mould Prevention
By monitoring humidity levels and other environmental conditions, our technology helps in predicting and preventing damp and mould issues. This not only preserves the structural integrity of the property but also ensures a healthier living environment for residents. Additionally, it allows for the monitoring of retrofit work to ensure it effectively improves living conditions.
Vericon’s Surveyor Cube monitors humidity levels and other environmental conditions to help predict and prevent damp and mould issues. Learn more about the Surveyor Cube.
Energy Consumption Monitoring
Cost Savings
Monitoring power usage enables housing providers to identify areas with high energy consumption. By implementing energy-saving measures, significant cost savings on utility bills can be achieved. This not only benefits the housing provider but also reduces the financial burden on residents, making their homes more affordable to live in. Additionally, fuel poverty or restricting the use of a boiler can directly impact environmental conditions, increasing the risk of damp and mould.
Vericon’s PowerSense monitors power usage, enabling housing providers to identify areas with high energy consumption. Learn more about PowerSense.
Pressure Fault Prevention
Automated Maintenance
One of the most common reasons for residents to contact the helpdesk is due to under-pressure boiler faults. Our IoT technology offers automated top-ups, real-time notifications, and preventative maintenance to avoid these issues. This ensures that residents are not left without heating or hot water, providing peace of mind and reducing the need for emergency engineer visits.
Vericon’s AutoFill offers automated top-ups, real-time notifications, and preventative maintenance to avoid these issues. Learn more about AutoFill.
Addressing Privacy Concerns
One of the primary concerns residents may have is the fear of being constantly monitored. It is crucial to communicate that our IoT technology does not involve any audio or video recording. It is not a “Big Brother” scenario but rather a system designed to enhance their living experience by preventing issues before they occur.
Building Trust in the Technology and Housing Provider
To successfully implement IoT technology, trust needs to be established not only in the technology itself but also in the social housing provider responsible for its installation.
Transparent Communication:
Clearly explain the purpose of the technology and how it works. Transparency is key to building trust. Provide detailed information on what data is collected, how it is used, and the measures in place to ensure privacy and security.
Education and Awareness
Organise workshops, informational sessions, and distribute educational materials to help residents understand the benefits of IoT technology. Use real-life examples and success stories to illustrate how the technology has positively impacted other residents.
Highlighting Investment
The social housing provider should actively showcase their new investment in IoT technology through press releases, online articles, and community newsletters. By publicly demonstrating their commitment to improving residents’ living conditions, they can build trust and show that they are investing in the well-being of their residents.
Customer Support and Feedback
Provide robust customer support through the housing provider to address any concerns or questions residents may have. Encourage feedback which can then be passed on to improve future developments.
Getting residents on board with IoT-connected technology requires a combination of education, transparency, and trust-building. By clearly communicating the benefits, addressing privacy concerns, and involving the community in the process, housing providers can ensure that residents see IoT technology as a valuable tool that enhances their living conditions rather than an intrusive monitoring system.
Together, we can create a smarter, safer, and more comfortable living environment for all.
Would you like to find out more?
Contact Vericon today to discover how our cutting-technology can improve your maintenance strategy, protect your investment and improve the quality of life of your residents.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Implement IoT Boiler Monitoring Before Winter | Summer Boiler Health Check
Boiler Summer Health Check
Winter poses significant challenges for social housing providers. As temperatures drop, the demand on boilers skyrockets, leading to frequent breakdowns. This not only incurs high costs but also leaves residents in the cold. To mitigate this, it’s crucial to act now.
Why You Must Act Now
Boiler breakdowns during winter are costly and disruptive. By integrating Vericon’s advanced IoT boiler monitoring solutions, you can ensure your systems are prepared for the colder months.
The Winter Breakdown Risk
During winter, boilers face increased strain due to heightened demand and temperature fluctuations. This can cause components to contract and expand, leading to leaks, ignition failures, and other faults. Without regular maintenance, these issues can result in costly repairs and increased emergency calls.
Here’s why this technology is essential:
Proactive Monitoring and Maintenance
Vericon’s solutions provide real-time remote monitoring, performance oversight, and maintenance data. This allows you to detect and address issues before they escalate into full-blown breakdowns. With Vericon, you can ensure your heating systems are winter-ready.
This includes:
- Real-Time Remote Monitoring
- Data Collection and Analysis
- Predictive Maintenance Alerts
- Forced Performance Levels
- Maintenance Scheduling
- Historical Data and Reporting
- Remote Diagnostics and Troubleshooting
The Importance of Preventive Measures
Regular maintenance is often overlooked, leading to severe problems during winter. As maintenance calls surge, finding available staff and resources becomes challenging, often forcing reliance on expensive subcontractors. Proactive maintenance, facilitated by Vericon’s monitoring solutions, is key to avoiding these pitfalls.
Ensuring Resident Comfort and Safety
Boiler breakdowns in winter can leave residents without heat, compromising their comfort and safety. By installing Vericon’s monitoring solutions now, you can proactively maintain your systems, significantly reducing the likelihood of winter breakdowns and ensuring reliable heating for your residents.
Take Action Now
Don’t wait for winter to hit. Contact Vericon today to discover how our cutting-edge boiler monitoring technology can revolutionise your maintenance strategy and protect your properties. Our team is ready to provide a solution tailored to your needs.
Act now to ensure your residents have reliable heating this winter.
Would you like to find out more?
Contact Vericon today to learn more about our boiler monitoring products and how they can benefit your portfolio.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Enhancing Energy Efficiency and Comfort in Social Housing through Partnership
A groundbreaking partnership between City Plumbing, Vericon Systems, and ADEY has revolutionised smart home technology in social housing. Their collaborative project provides a blueprint for socially responsible housing providers looking to embrace technological advancement.
Project Overview
SHAL Housing, based in Bridgwater, Somerset, manages approximately 4,000 homes. The organisation recently launched an innovative SMART home scheme in five properties. Through this initiative, they’ve integrated ADEY Sense® products with Vericon IoT sensors and agnostic boiler monitoring to enhance heating system management.
Watch the full video series here – https://www.youtube.com/playlist?list=PLeyRxXmonb-pStxvYlVPsJMyS8DNlRJo3
Comprehensive Technology Suite
The project’s success relied heavily on Vericon’s integrated product ecosystem. At its core, the Building Control Module (BCM) serves as an intelligent gateway, collecting and transmitting vital system data. This robust device connects seamlessly with heating systems, offering real-time performance monitoring and fault detection.
Working alongside the BCM, the MultiDOT sensors provide precise temperature and humidity readings throughout each property. These compact, wireless devices create a comprehensive picture of the living environment, helping prevent issues like damp and mould before they develop.
The Vericon Portal ties the entire system together, offering housing providers a user-friendly dashboard for property management. Through this centralised platform, maintenance teams can:
- Monitor multiple properties simultaneously
- Access detailed performance analytics
- Generate customised reports
- Set up automated alerts
- Track maintenance schedules
Completing the suite, AutoFill technology ensures optimal system pressure maintenance. This innovative solution automatically tops up boiler pressure when needed, reducing unnecessary callouts and extending system life. The AutoFill system also alerts providers to potential leaks by monitoring top-up frequency, adding another layer of preventive maintenance.
Cutting-Edge Technology Integration
The partnership has achieved remarkable results, with improvements in 83% of assessed properties. At the heart of this success lies Vericon’s telematics hardware working alongside ADEY’s smart solutions. These include app-based water testing and remote monitoring through MagnaClean magnetic filters.
Real-Time Monitoring and Prevention
Housing providers can now spot issues before tenants even notice them. The system actively tracks system performance and sends instant alerts when problems arise. Through precise data collection, maintenance teams can address concerns proactively rather than reactively.
Enhanced Resident Experience
Modern life keeps tenants busy, making it challenging to notice gradual changes in heating efficiency. Thanks to Vericon Systems’ technology, they no longer need to worry. The system provides:
- Detailed evaluations of system health
- Real-time performance data
- Room-by-room temperature monitoring
- Early detection of dampness or mould risks
Advanced System Protection
ADEY Sense® connected filters bring additional benefits:
- Early detection of magnetite and sludge buildup
- Prevention of radiator blockages
- Protection against boiler damage
- Maintenance of optimal system efficiency
Cost-Effective Management
Smart monitoring leads to significant cost savings through:
- Reduced emergency callouts
- Extended boiler lifespan
- Lower gas consumption
- Preventive maintenance scheduling
Industry Impact and Future Outlook
The success at SHAL Housing demonstrates the potential for smart technology in social housing.
As Angela Gascoigne, CEO at SHAL Housing, emphasises: “Technology plays a crucial role in fulfilling our commitment to Somerset homes.”
Leading by Example
Other social housing providers should take note of this successful implementation. The project proves that investing in smart technology delivers both immediate and long-term benefits. It ensures tenant satisfaction while optimising operational costs.
Future Recommendations
Housing providers considering similar initiatives should:
- Evaluate their current maintenance processes
- Consider pilot programmes in selected properties
- Partner with experienced technology providers
- Focus on solutions that offer clear ROI
Take Action Today
Don’t wait for property issues to escalate. Transform your housing management with our innovative smart technology solutions. Contact our team on 01242 582 555 or visit www.vericonsystems.com/contact-us to book your free consultation. Together, we can create healthier, more efficient homes for your residents.
Beat the Winter Rush: Upgrade Your Boiler Monitoring Now
The Winter Challenge for Social Housing Providers
As a social housing provider, you’ve got a lot on your plate. Managing hundreds—or even thousands—of homes is never simple, but the winter months bring a special kind of headache: boiler breakdowns. When the temperature drops, calls start pouring in from residents left without heat or hot water, and suddenly you’re scrambling to keep everyone safe and warm.
Why Do Boilers Break Down in Winter?
It’s a familiar story. Boilers that worked just fine all summer decide to quit the moment you need them most. But why? It comes down to demand and stress. All season long, boilers work overtime to keep homes warm. Components wear out faster. Cold temperatures make metal parts expand and contract, leading to leaks or ignition issues. And, let’s be honest, maintenance sometimes slips to the bottom of the to-do list when things seem to be running smoothly.
The High Cost of Reactive Maintenance
As repairs pile up, maintenance teams get stretched thin and residents get frustrated. The costs—both financial and reputational—add up fast. You may end up relying on subcontractors at premium rates just to keep up. No one wins.
Get Ahead with Proactive Boiler Monitoring
What if you could get ahead of the winter chaos this year? At Vericon, we believe the answer is smarter, not harder. Our boiler monitoring solutions give you eyes on your entire portfolio—before problems turn into emergencies. With remote checks, real-time performance data, and early fault detection, you can spot issues before anyone feels the cold.
Keep Residents Safe, Warm, and Happy
Instead of waiting for a frantic phone call, you’ll know what’s happening inside each boiler—often before your residents do. Early warnings mean you can schedule maintenance at your convenience, not in the middle of an emergency. The benefits? Fewer urgent calls, less time spent chasing repairs, and happier, safer residents.
Don’t Wait for the First Cold Snap
Most importantly, you’ll be delivering on your promise: warm, comfortable homes for the people who count on you. Don’t wait for the first cold snap to remind you how stressful winter can get. Take control now—get in touch with Vericon to see how our boiler monitoring solutions can help you beat the winter rush, reduce costs, and keep your residents happy all season long.
Would you like to find out more?
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.