As temperatures drop, the reliability of your residents’ heating systems becomes paramount. Pressure-related issues are all too common, leading to costly repairs, inconvenient breakdowns, and unhappy residents. In fact, under-pressure faults are the most common reason for boiler faults, resulting in systems shutting down and leaving residents without heating or hot water until the issue is resolved. According to Rightio, up to 45% of people have experienced a boiler breakdown in the winter, highlighting the importance of proactive maintenance during the colder months.
When under-pressure faults occur, they often require immediate attention from an engineer. This can lead to increased costs for emergency callouts, not to mention the inconvenience and potential disruption for residents. By preventing these faults from occurring in the first place, social housing providers can avoid these unnecessary expenses and ensure residents stay warm and comfortable.
Vericon Systems’ AutoFill is the intelligent solution you need. This innovative device intelligently monitors and automatically repressurises central heating systems, preventing pressure-related issues before they become major headaches. With real-time notifications and alerts, your team can conduct proactive maintenance to keep systems in optimal condition – no matter the temperature outside. AutoFill records each top-up made, along with the corresponding date and time, providing a clear history of maintenance activities.
If another top-up is required within 90 days, the system will flag it for an engineer to attend to, ensuring potential issues are addressed promptly. In the event of a third top-up being necessary, AutoFill will deactivate the device and immediately alert an engineer to ensure urgent assistance and prevent any further top-ups, minimising downtime and disruption for residents.
AutoFill is universally compatible with traditional boilers, making it the perfect addition to your existing infrastructure. By partnering with Vericon Systems, you’ll not only streamline your heating maintenance but also enhance resident satisfaction, reduce costs, and stay compliant.
Don’t let pressure-related issues leave your residents in the cold this winter. Discover how Vericon’s AutoFill can revolutionise your approach to heating system maintenance.
Is your organisation ready to embrace a more proactive, efficient approach to heating maintenance? Our team is here to discuss how Vericon Systems can help you transform your operations and improve the lives of your residents.
For more information about how Vericon’s products can benefit your housing application call 01242 582 555 or email [email protected]
Together, we can make a significant impact in combating fuel poverty and ensuring a better future for social housing.
In the age of smart technology, IoT devices are changing how we manage and maintain our homes. For social housing providers, IoT technology offers a proactive approach to maintaining property conditions, ensuring safety, and enhancing the quality of life for residents. However, despite its numerous benefits, the term “monitoring” often carries negative connotations, leading to concerns over privacy and trust.
Housing providers should educate residents on the benefits of IoT technology, highlighting how it can significantly improve their living conditions while safeguarding their privacy.
Predictive Maintenance: Our IoT technology continuously monitors the performance of boilers to predict potential breakdowns. This proactive approach ensures that residents are not left without heating and hot water, especially during the colder months. By identifying issues before they become major problems, timely repairs can be arranged, minimising inconvenience and discomfort.
Vericon’s BCM (Boiler Control Module) continuously monitors the performance of boilers to predict potential breakdowns. Learn more about the BCM.
By monitoring humidity levels and other environmental conditions, our technology helps in predicting and preventing damp and mould issues. This not only preserves the structural integrity of the property but also ensures a healthier living environment for residents. Additionally, it allows for the monitoring of retrofit work to ensure it effectively improves living conditions.
Vericon’s Surveyor Cube monitors humidity levels and other environmental conditions to help predict and prevent damp and mould issues. Learn more about the Surveyor Cube.
Monitoring power usage enables housing providers to identify areas with high energy consumption. By implementing energy-saving measures, significant cost savings on utility bills can be achieved. This not only benefits the housing provider but also reduces the financial burden on residents, making their homes more affordable to live in. Additionally, fuel poverty or restricting the use of a boiler can directly impact environmental conditions, increasing the risk of damp and mould.
Vericon’s PowerSense monitors power usage, enabling housing providers to identify areas with high energy consumption. Learn more about PowerSense.
One of the most common reasons for residents to contact the helpdesk is due to under-pressure boiler faults. Our IoT technology offers automated top-ups, real-time notifications, and preventative maintenance to avoid these issues. This ensures that residents are not left without heating or hot water, providing peace of mind and reducing the need for emergency engineer visits.
Vericon’s AutoFill offers automated top-ups, real-time notifications, and preventative maintenance to avoid these issues. Learn more about AutoFill.
One of the primary concerns residents may have is the fear of being constantly monitored. It is crucial to communicate that our IoT technology does not involve any audio or video recording. It is not a “Big Brother” scenario but rather a system designed to enhance their living experience by preventing issues before they occur.
To successfully implement IoT technology, trust needs to be established not only in the technology itself but also in the social housing provider responsible for its installation.
Clearly explain the purpose of the technology and how it works. Transparency is key to building trust. Provide detailed information on what data is collected, how it is used, and the measures in place to ensure privacy and security.
Organise workshops, informational sessions, and distribute educational materials to help residents understand the benefits of IoT technology. Use real-life examples and success stories to illustrate how the technology has positively impacted other residents.
The social housing provider should actively showcase their new investment in IoT technology through press releases, online articles, and community newsletters. By publicly demonstrating their commitment to improving residents’ living conditions, they can build trust and show that they are investing in the well-being of their residents.
Provide robust customer support through the housing provider to address any concerns or questions residents may have. Encourage feedback which can then be passed on to improve future developments.
Getting residents on board with IoT-connected technology requires a combination of education, transparency, and trust-building. By clearly communicating the benefits, addressing privacy concerns, and involving the community in the process, housing providers can ensure that residents see IoT technology as a valuable tool that enhances their living conditions rather than an intrusive monitoring system.
Together, we can create a smarter, safer, and more comfortable living environment for all.
Contact Vericon today to discover how our cutting-technology can improve your maintenance strategy, protect your investment and improve the quality of life of your residents.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
A groundbreaking partnership between City Plumbing, Vericon Systems, and ADEY has revolutionised smart home technology in social housing. Their collaborative project provides a blueprint for socially responsible housing providers looking to embrace technological advancement.
SHAL Housing, based in Bridgwater, Somerset, manages approximately 4,000 homes. The organisation recently launched an innovative SMART home scheme in five properties. Through this initiative, they’ve integrated ADEY Sense® products with Vericon IoT sensors and agnostic boiler monitoring to enhance heating system management.
The project’s success relied heavily on Vericon’s integrated product ecosystem. At its core, the Building Control Module (BCM) serves as an intelligent gateway, collecting and transmitting vital system data. This robust device connects seamlessly with heating systems, offering real-time performance monitoring and fault detection.
Working alongside the BCM, the MultiDOT sensors provide precise temperature and humidity readings throughout each property. These compact, wireless devices create a comprehensive picture of the living environment, helping prevent issues like damp and mould before they develop.
The Vericon Portal ties the entire system together, offering housing providers a user-friendly dashboard for property management. Through this centralised platform, maintenance teams can:
Completing the suite, AutoFill technology ensures optimal system pressure maintenance. This innovative solution automatically tops up boiler pressure when needed, reducing unnecessary callouts and extending system life. The AutoFill system also alerts providers to potential leaks by monitoring top-up frequency, adding another layer of preventive maintenance.
The partnership has achieved remarkable results, with improvements in 83% of assessed properties. At the heart of this success lies Vericon’s telematics hardware working alongside ADEY’s smart solutions. These include app-based water testing and remote monitoring through MagnaClean magnetic filters.
Housing providers can now spot issues before tenants even notice them. The system actively tracks system performance and sends instant alerts when problems arise. Through precise data collection, maintenance teams can address concerns proactively rather than reactively.
Modern life keeps tenants busy, making it challenging to notice gradual changes in heating efficiency. Thanks to Vericon Systems’ technology, they no longer need to worry. The system provides:
ADEY Sense® connected filters bring additional benefits:
Smart monitoring leads to significant cost savings through:
The success at SHAL Housing demonstrates the potential for smart technology in social housing.
As Angela Gascoigne, CEO at SHAL Housing, emphasises: “Technology plays a crucial role in fulfilling our commitment to Somerset homes.”
Other social housing providers should take note of this successful implementation. The project proves that investing in smart technology delivers both immediate and long-term benefits. It ensures tenant satisfaction while optimising operational costs.
Housing providers considering similar initiatives should:
Don’t wait for property issues to escalate. Transform your housing management with our innovative smart technology solutions. Contact our team on 01242 582 555 or visit www.vericonsystems.com/contact-us to book your free consultation. Together, we can create healthier, more efficient homes for your residents.
