A groundbreaking partnership between City Plumbing, Vericon Systems, and ADEY has revolutionised smart home technology in social housing. Their collaborative project provides a blueprint for socially responsible housing providers looking to embrace technological advancement.
SHAL Housing, based in Bridgwater, Somerset, manages approximately 4,000 homes. The organisation recently launched an innovative SMART home scheme in five properties. Through this initiative, they’ve integrated ADEY Sense® products with Vericon IoT sensors and agnostic boiler monitoring to enhance heating system management.
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The project’s success relied heavily on Vericon’s integrated product ecosystem. At its core, the Building Control Module (BCM) serves as an intelligent gateway, collecting and transmitting vital system data. This robust device connects seamlessly with heating systems, offering real-time performance monitoring and fault detection.
Working alongside the BCM, the MultiDOT sensors provide precise temperature and humidity readings throughout each property. These compact, wireless devices create a comprehensive picture of the living environment, helping prevent issues like damp and mould before they develop.
The Vericon Portal ties the entire system together, offering housing providers a user-friendly dashboard for property management. Through this centralised platform, maintenance teams can:
Completing the suite, AutoFill technology ensures optimal system pressure maintenance. This innovative solution automatically tops up boiler pressure when needed, reducing unnecessary callouts and extending system life. The AutoFill system also alerts providers to potential leaks by monitoring top-up frequency, adding another layer of preventive maintenance.
The partnership has achieved remarkable results, with improvements in 83% of assessed properties. At the heart of this success lies Vericon’s telematics hardware working alongside ADEY’s smart solutions. These include app-based water testing and remote monitoring through MagnaClean magnetic filters.
Housing providers can now spot issues before tenants even notice them. The system actively tracks system performance and sends instant alerts when problems arise. Through precise data collection, maintenance teams can address concerns proactively rather than reactively.
Modern life keeps tenants busy, making it challenging to notice gradual changes in heating efficiency. Thanks to Vericon Systems’ technology, they no longer need to worry. The system provides:
ADEY Sense® connected filters bring additional benefits:
Smart monitoring leads to significant cost savings through:
The success at SHAL Housing demonstrates the potential for smart technology in social housing.
As Angela Gascoigne, CEO at SHAL Housing, emphasises: “Technology plays a crucial role in fulfilling our commitment to Somerset homes.”
Other social housing providers should take note of this successful implementation. The project proves that investing in smart technology delivers both immediate and long-term benefits. It ensures tenant satisfaction while optimising operational costs.
Housing providers considering similar initiatives should:
Don’t wait for property issues to escalate. Transform your housing management with our innovative smart technology solutions. Contact our team on 01242 582 555 or visit www.vericonsystems.com/contact-us to book your free consultation. Together, we can create healthier, more efficient homes for your residents.
As a social housing provider, you’ve got a lot on your plate. Managing hundreds—or even thousands—of homes is never simple, but the winter months bring a special kind of headache: boiler breakdowns. When the temperature drops, calls start pouring in from residents left without heat or hot water, and suddenly you’re scrambling to keep everyone safe and warm.
It’s a familiar story. Boilers that worked just fine all summer decide to quit the moment you need them most. But why? It comes down to demand and stress. All season long, boilers work overtime to keep homes warm. Components wear out faster. Cold temperatures make metal parts expand and contract, leading to leaks or ignition issues. And, let’s be honest, maintenance sometimes slips to the bottom of the to-do list when things seem to be running smoothly.
As repairs pile up, maintenance teams get stretched thin and residents get frustrated. The costs—both financial and reputational—add up fast. You may end up relying on subcontractors at premium rates just to keep up. No one wins.
What if you could get ahead of the winter chaos this year? At Vericon, we believe the answer is smarter, not harder. Our boiler monitoring solutions give you eyes on your entire portfolio—before problems turn into emergencies. With remote checks, real-time performance data, and early fault detection, you can spot issues before anyone feels the cold.
Instead of waiting for a frantic phone call, you’ll know what’s happening inside each boiler—often before your residents do. Early warnings mean you can schedule maintenance at your convenience, not in the middle of an emergency. The benefits? Fewer urgent calls, less time spent chasing repairs, and happier, safer residents.
Most importantly, you’ll be delivering on your promise: warm, comfortable homes for the people who count on you. Don’t wait for the first cold snap to remind you how stressful winter can get. Take control now—get in touch with Vericon to see how our boiler monitoring solutions can help you beat the winter rush, reduce costs, and keep your residents happy all season long.
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