The February 2025 Housing Ombudsman report has revealed widespread Awaab’s Law standards failures, particularly regarding damp and mould management. With Awaab’s Law implementation due in October 2025, housing providers must act now. Here’s how Vericon Systems’ smart technology directly addresses the Ombudsman’s key concerns.

Smart Solutions for Preventing Delayed Inspections

The Ombudsman identified properties left uninspected for years, resulting in severe health impacts. Our HomeHub system prevents these delays through:

• 24/7 environmental monitoring with 5-minute interval checks
• AI-powered early warning system
• Instant condition reporting
• Data-driven inspection scheduling
• Real-time compliance tracking

Eliminating Conflicting Inspection Results

Multiple cases in the Ombudsman’s report showed how conflicting inspection results led to confusion and inaction. The Vericon Surveyor Cube resolves this through:

• Automated standardised measurements
• Digital data collection
• Comprehensive historical tracking
• Centralised property condition monitoring

Ensuring Action Following Inspections

The Ombudsman highlighted numerous cases where recommended works were never completed. Our integrated platform bridges this gap by providing:

• Automated workflow management
• Digital tracking of recommendations
• Work verification systems
• Compliance monitoring
• Clear audit trails

Transforming Resident Communication

Poor communication emerged as a critical issue in the Ombudsman’s report. Our HomeHub interface revolutionises resident engagement through:

• Live condition monitoring
• Automated status updates
• Digital documentation
• Clear direct  communication

Take Action Today

By implementing Vericon Systems’ integrated platform, housing providers can:

• Exceed compliance requirements
• Protect vulnerable residents
• Prevent damp and mould issues
• Maintain clear audit trails
• Ensure timely interventions