Who are Curo?

Curo is one of the largest landlords in the Southwest operating across the social and commercial housing market, as well as the care and support sector. Its history dates back to 1999 when the Somer Community Housing Trust was established after the transfer of housing stock from Bath & North East Somerset Council. Later, Shape Housing Association (formerly Bath Self Help) was welcomed, and in 2005, Redland Housing Association was added, bringing an additional 1,400 homes and expanded affordable housing solutions for the community.

Working with Vericon

“The communication and ongoing partnership working has been vital for us as we continue on the journey at Curo with the use of smart tech. Its always felt with Vericon, that they are invested with what we want to achieve and work with us to try new things ensuring we get the most from the products for our customers.”

“The pilot has clearly been successful in tackling damp and mould long term and helped provide those long-term solutions…”

Luke McCreery
Director of Planned and Commercial Works

Results

The trial has been a huge success. Curo started on the journey to reduce callouts and failures for their customers through remote monitoring, proactive maintenance, and over-the-phone fixes.

To date, this has saved over 200 engineer visits at an average job cost of £110.

They soon realised that the product would be vital in the management of their damp and mould cases, ensuring they identified the root cause, removing misconception of customer  lifestyle, and completing the works to remove the risk of damp and mould for the customer permanently.