Winter poses significant challenges for social housing providers. As temperatures drop, the demand on boilers skyrockets, leading to frequent...
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Winter poses significant challenges for social housing providers. As temperatures drop, the demand on boilers skyrockets, leading to frequent...
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Boiler breakdowns during winter are costly and disruptive. By integrating Vericon’s advanced IoT boiler monitoring solutions, you can ensure your systems are prepared for the colder months.
Vericon’s solutions provide real-time remote monitoring, performance oversight, and maintenance data. This allows you to detect and address issues before they escalate into full-blown breakdowns. With Vericon, you can ensure your heating systems are winter-ready.
This includes:
During winter, boilers face increased strain due to heightened demand and temperature fluctuations. This can cause components to contract and expand, leading to leaks, ignition failures, and other faults. Without regular maintenance, these issues can result in costly repairs and increased emergency calls.
Regular maintenance is often overlooked, leading to severe problems during winter. As maintenance calls surge, finding available staff and resources becomes challenging, often forcing reliance on expensive subcontractors. Proactive maintenance, facilitated by Vericon’s monitoring solutions, is key to avoiding these pitfalls.
Boiler breakdowns in winter can leave residents without heat, compromising their comfort and safety. By installing Vericon’s monitoring solutions now, you can proactively maintain your systems, significantly reducing the likelihood of winter breakdowns and ensuring reliable heating for your residents.
Don’t wait for winter to hit. Contact Vericon today to discover how our cutting-edge boiler monitoring technology can revolutionise your maintenance strategy and protect your properties. Our team is ready to provide a solution tailored to your needs.
Act now to ensure your residents have reliable heating this winter.
Contact Vericon today to learn more about our boiler monitoring products and how they can benefit your portfolio.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Collaborating with City Plumbing, Vericon Systems, and ADEY has enabled this pioneering smart home project to flourish, providing a blueprint for how other socially responsible housing providers should invest in technological advancements.
In a ground breaking collaboration, Adey, Vericon Systems, and City Plumbing partnered with SHAL Housing to deliver an innovative smart home project that serves as a blueprint for other socially responsible housing providers. This pioneering initiative demonstrates the significant benefits of investing in advanced technological solutions to enhance housing quality and efficiency.
Based in Bridgwater, Somerset, SHAL Housing is a social housing group managing approximately 4,000 homes. In a first-of-its-kind project, SHAL Housing has launched a new SMART home scheme, equipping five properties with ADEY Sense® products and Vericon IoT sensors and agnostic boiler monitoring. This initiative aims to improve the efficiency and management of heating systems through the latest connected home technology.
Technological Advancements with Vericon Systems and ADEY
The collaboration has led to significant improvements in 83% of the properties assessed. Key to this success is the integration of Vericon’s telematics hardware and ADEY’s app-based onsite water testing and remote monitoring MagnaClean magnetic filters. These advanced technologies enable SHAL Housing to adopt a proactive approach to property maintenance, swiftly identifying faults and inefficiencies before tenants report them or even become aware of them.
Benefits for Residents and Housing Providers
The innovations introduced guarantee minimal disruption for residents while ensuring the continued efficiency of heating systems. This proactive maintenance approach extends the service life of heating systems and reduces potential expenses linked to undetected issues.
Busy tenants often overlook changes in boiler efficiency or heating system malfunctions. Vericon Systems’ technology offers peace of mind by providing precise evaluations of system health and real-time data, enabling effective maintenance strategies. Additionally, the capability to monitor temperature and humidity in individual rooms helps detect potential dampness or mould concerns early on.
With ADEY Sense® connected filters, SHAL Housing can detect high risk levels of magnetite or sludge in their systems, which can block radiators and damage boilers. Real-time data alerts the housing provider to prioritise at-risk systems, allowing for timely rectifications before breakdowns occur. This not only keeps gas bills low by maintaining an efficient heating system but also ensures consistent radiator output and prolongs boiler life.
Implications for the Social Housing Sector
The success of the partnership between SHAL Housing, ADEY, Vericon Systems, and City Plumbing has significant implications for other social housing providers. By investing in smart technology, housing providers can meet high standards for tenant satisfaction while reducing overall costs.
As Angela Gascoigne, CEO at SHAL Housing, stated:
“we are dedicated to using technology as a crucial tool in achieving our commitment across our Somerset homes.”
The social housing sector should seriously consider following SHAL Housing’s example. Embracing smart technology ensures the provision of safe, comfortable homes for tenants and capitalises on the long-term financial rewards offered by optimised boiler performance.
This fantastic project was documented and and series of three short videos have been created.
Video 1
Video 2
Video 3
As a social housing provider, managing a large portfolio of homes is a complex task. One of the biggest challenges you face is ensuring that your residents have reliable access to heat and hot water, especially during the cold winter months.
Boiler breakdowns are all too common when temperatures drop, leading to costly repairs, increased maintenance calls, and most importantly, unhappy residents left in the cold.
This winter, you can take proactive steps to avoid the boiler breakdown rush and ensure your properties remain warm and safe. By partnering with Vericon and installing our boiler monitoring solutions now, you can have your systems up and running smoothly before the winter weather sets in.
Thanks to the technological developments from our dedicated team, Vericon’s boiler monitoring solutions allow for remote checks, forced performance levels and maintenance data. This means potential issues can be identified and addressed before they cause a breakdown, even before the first heating systems are turned on by the residents for the winter.
But why are boilers more prone to breakdowns in the winter months? The answer lies in a combination of factors. Firstly, the increased demand puts additional strain on the system. Boilers have to work harder and longer to keep homes warm, leading to wear and tear on components. The cold weather itself can also cause parts of the boiler to contract and expand, potentially leading to leaks, ignition problems, and other faults.
Regular maintenance is key to preventing breakdowns, but this is often neglected. Just like any other appliance, boilers need to be serviced to ensure they’re running efficiently and safely. Neglecting this maintenance can lead to problems down the line.
So, what does this mean for social housing providers? As the temperature drops, maintenance calls will inevitably increase. But with a surge in breakdowns across the portfolio, finding the staff and resources to attend to these issues promptly will become a challenge. This may mean relying on subcontractors, at an increased cost.
Most importantly, it means residents will be left without heating when they need it most. The impact on their comfort, safety, and wellbeing cannot be overstated.
By installing Vericon’s boiler monitoring solutions now, you can avoid this scenario. Our technology allows for proactive maintenance, reducing the likelihood of breakdowns and the subsequent disruption. You’ll be able to provide your residents with the reliable access to heat and hot water they deserve, while also controlling costs and streamlining your maintenance operations.
Don’t wait until it’s too late. Beat the winter rush and contact Vericon today to learn more about our boiler monitoring products and how they can benefit your portfolio.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
In the ever-evolving landscape of housing, data is now essential in providing the best living conditions for residents. To meet the requirements of SHDF Wave 3 funding, accurately measuring, monitoring, and reporting the effectiveness of retrofit work has become crucial.
Vericon, as your connected data partner, empowers housing providers with access to vital metrics that include environmental data, heat loss and heating efficiency stats, and gas and electric usage data. By harnessing this valuable information, housing providers can make data-driven decisions to enhance the retrofit process and improve overall living conditions for tenants.
The Importance of Data Measurement:
To successfully navigate the retrofit landscape, data measurement plays a pivotal role. Vericon’s Online Portal allows housing providers to effortlessly gather pre and post retrofit data related to environmental factors such as humidity and temperature, as well as energy usage statistics. This comprehensive data enables housing providers to gain valuable insights that drive informed decision-making throughout the retrofit process.
Data-Driven Decision-Making:
With access to detailed data, housing providers can employ a variety of strategies
to optimise the effectiveness of retrofit interventions. Firstly, it becomes possible to assess and prioritise properties for targeted retrofit work. By identifying those buildings that would benefit most from interventions, housing providers can allocate resources strategically, ensuring maximum impact. Secondly, data analysis enables an understanding of the true impact of retrofit and disrepair interventions. By continuously monitoring the condition of properties, housing providers can ensure that retrofit work results in sustainable improvements for tenants.
The Power of Community Learning and Advanced AI:
To enhance the retrofit journey further, Vericon integrates Community Learning and advanced AI into our solutions. Regardless of the size of their housing portfolios, social housing providers can benefit from this innovative approach to proactive maintenance and increased social responsibility. By harnessing the potential of AI, housing providers can optimise the retrofit process and achieve long-term sustainability goals.
Ask the resident:
The HomeHub App, a mobile application available for residents to download, comes as part of our offering in response to valuable feedback from current customers and their residents. By providing a variety of features designed to enhance residents’ understanding of the collected data, including direct communication, the app ensures that they don’t feel as though they are being “spied on.” This results in fewer objections from residents regarding such monitoring devices.
Maximising Return on Investment:
Vericon’s Customer Success Team is dedicated to supporting housing providers in maximising their return on investment for retrofit works. This commitment extends beyond the project timeline, ensuring ongoing benefits and continuous improvement. By leveraging Vericon’s expertise and innovative solutions, housing providers can increase energy efficiency, reduce greenhouse gas emissions, and improve overall living conditions for tenants – in alignment with the objectives stated by the Social Housing Decarbonisation Fund Wave 2.1 & 2.2.
Applying for Wave 3 funding demands significant time and effort, often diverting attention from everyday resident-focused tasks. Vericon Systems understands these challenges and is eager to assist housing providers throughout the application process.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Pioneering technology and a vigilant Remote Diagnoses Team ensured that a boiler issue was identified before one resident had risen from their sleep. It was 7am on 1 March 2024, and an alert from Vericon notified of a potential issue as automated systems were busy at work.
With just a click on the Vericon portal to review data and fault codes, information flowed seamlessly to LiveWest’s Remote Diagnosis team by the time their workday commenced at 8am. The speed and efficiency of this process were astonishing. By 9am, not only had the issue been identified but also rectified—all before it had even dawned on the homeowner that there was an issue with their heating system.
The remote team displayed exceptional capability by promptly contacting the customer, explaining an issue they were yet unaware of, and guiding them through an easy fix—simply topping up their central heating system pressure.
“Working with the Vericon team and their eco-system has been a refreshing experience. The Vericon trial has given LiveWest an opportunity to fully understand an option as a future service strategy and how the innovative concepts could flow into existing structures and workflows.
“Ultimately, LiveWest is committed to delivering the highest possible customer service and response whilst remaining agile and evolving in the ever-changing environment, values that are clearly reflected in the Vericon team.”
This episode is one of many that illustrates proactive maintenance’s superiority over traditional approaches. Costs were minimised, customer inconvenience was negated, and LiveWest demonstrated astute management—all without stepping foot inside the homeowner’s property. The success of this trial showcases remote monitoring’s potential to transform property management by preventing breakdowns before they become critical issues.
In today’s fast-paced world, such pre-emptive measures should become the new standard in maintaining our homes. This initiative by LiveWest not only saved the day for one household but also marked as proof that proactive maintenance is no longer just a concept but an actionable reality with substantial benefits for both service providers and customers alike.
LiveWest’s trial with the Vericon BCM unit is not just successful; It’s a peek into a future where housing providers leverage technology not just to react faster but to prevent issues before they ever become a problem. A win-win for both service providers and residents alike.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.