Smoke and CO alarms are no longer enough. As housing regulations evolve—especially with the introduction of Awaab’s Law—landlords need smarter, more...
Vericon’s Ecosystem Goes Beyond Smoke & CO for Awaab’s Law Compliance
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Awaab’s Law: New Updates Every Social Landlord Needs to Know
Awaab’s Law is moving from headline news to operational reality, with the government releasing updated draft guidance and the 2025 regulations that finally clarify what’s expected of social landlords. If you’re responsible for damp, mould, or hazard management in social housing, these changes are more than just administrative—they represent a fundamental shift in what “best practice” looks like.
Visit our Awaab’s Law Page here.
At Vericon, we know compliance isn’t just about ticking boxes. It’s about protecting residents, reputations, and budgets. Here’s how the latest updates affect you—and how we can help.
How Vericon Supports Landlords at Every Step
Real-Time Damp & Mould Detection:
Our analytics do more than simply flag a problem: they quantify risk and identify causality, ensuring you meet statutory requirements and put an end to recurring cases.
Automated Tracking Deadlines:
From day one, when the clock starts ticking, we create a full date- and time-stamped audit log, along with any photographic evidence captured during surveys. This validates compliance and can be included in your resident correspondence to demonstrate you are actively managing their issues.
Clear Resident Communication:
Simplify and validate your resident communication by including a date- and time-stamped audit log and any photographs captured during the process. Where HomeHub is fitted, this communication and future updates can be accessed via the in-property 7-inch screen.
Guidance and Best Practice:
Our Awaab’s Law landing page and BREATHE EASY guide break down the rules and provide practical, actionable steps for your team.
The 2025 Rule Changes
And How Vericon Keeps You Compliant
Inspections Within 10 Working Days
The Rule:
Inspect any reported or detected hazard within 10 working days.
The Risk:
Tighter timescales increase the risk of missed or late inspections and regulatory breaches.
How Vericon Helps:
Let us take control from day one. Our real-time damp and mould risk management uses causality analytics and photographic evidence to pinpoint the cause of risk—often before a resident needs to complain. Automated workflows schedule and track inspections the moment an alert is raised, ensuring you never miss a regulatory deadline. After your investigation, you’ll have the data and evidence to provide a clear summary of findings to the resident.
**By October 2025, you’ll need systems that can triage risk, schedule and track every inspection, and securely store evidence and notes from every visit.**
Repairs Must Begin Within 5 Working Days
The Rule:
Repairs must start within 5 working days of confirming a health-related hazard.
The Risk:
Shorter timescales make contractor coordination and documentation business-critical.
How Vericon Helps:
Our platform logs all confirmed hazards and instantly notifies your maintenance teams. Progress—including photo evidence and install updates—is tracked on a central dashboard, providing real-time validation of work completed. No more “slipped through the cracks”—your teams have instant access to the data they need to keep repairs on track.
**By October 2025, you’ll need systems that track repairs, store photographic evidence, and maintain a full repair history—ready for audit at any time.**
Written Summary to Resident Within 3 Working Days
The Rule:
After any inspection, you must provide a written summary to the resident within 3 working days.
The Risk:
Communication failures are now compliance failures.
How Vericon Helps:
Vericon captures and organises all inspection findings, next steps, and timescales in clear, exportable formats—so you can create your written summary with ease. All inspection content and findings are shared with the housing provider via a Vericon report and available on your online dashboard. This information can be shared with residents, ensuring they’re kept updated and know how to stay safe.
**By October 2025, you’ll need to generate plain-language resident reports within 48 hours and log all resident communications.**
Emergency Hazards—Action Within 24 Hours
The Rule:
Emergencies require attendance and action within 24 hours.
The Risk:
There is no margin for error—delays create immediate risk for residents and your organisation.
How Vericon Helps:
Our 24/7 monitoring flags emergencies in real time. Escalation protocols alert your response teams instantly, with incident logs, quantified risk ratings, and timestamps ready for audit or legal defence. Crucially, our causality analytics identify the root cause—helping you prevent repeat issues.
Complex Works—Start Within 12 Weeks
The Rule:
Where works can’t begin within 5 days due to structural complexity or access, they must commence within 12 weeks.
The Risk:
Ambiguity around “complex works” puts the onus on robust documentation and transparent processes.
How Vericon Helps:
From the moment complex work is identified, real-time monitoring provides pre- and post-works data—validating progress and completion. Every case is fully logged, with all communications, actions, and scheduled works stored securely in one place. This information can be shared with residents, ensuring they’re kept updated and know how to stay safe.
**By October 2025, you’ll need to store full case records—including evidence, communications, and follow-up—securely for at least six years.**
What the Experts Are Saying
Recent analysis from Clyde & Co highlights the impact: for the first time, the law sets enforceable timeframes for resolving hazards in social housing, with penalties for non-compliance. Residents can now bring claims for breach of these legal duties, and landlords will need to prove not only that hazards were addressed, but that every step—from investigation to communication—was done on time and by the book.
Are You Ready for October 2025?
- The new law is clear: by October, every landlord must have systems that can:
- Triage risk at first contact
- Automatically track inspections
- Store photo evidence, inspection notes, and full repair history
- Generate plain-language resident reports within 48 hours
- Log education and follow-up for unresolved or recurring cases
- Store all records securely, accessible for a minimum of 6 years
Our technology is built for the future—giving you the tools, data, and evidence to not only comply, but to lead on safety and resident engagement.
Explore our Awaab’s Law landing page and download the BREATHE EASY guide to get ahead of the changes.
Ready to talk about a compliance solution tailored to your portfolio? Contact Vericon today.
Redefining Fire Safety in Social Housing: The Vericon & Hispec Partnership
Social housing providers face a growing challenge: how to move beyond box-ticking compliance and deliver real, lasting safety for residents. Traditional approaches—routine checks, manual paperwork, and reactive maintenance—are no longer enough in a world where expectations and regulations keep rising.
That’s why Vericon Systems has joined forces with Hispec, a leading name in fire and carbon monoxide detection, to offer something fundamentally different: continuous, intelligent protection for every property.
Beyond Compliance: Proactive Protection
Until now, fire and CO safety in social housing has often meant scheduled inspections and hoping nothing goes wrong in between. But as the risks and responsibilities have grown, so has the need for a smarter, more proactive solution.
Through our new partnership, housing providers gain access to Hispec’s trusted detection technology, fully integrated with Vericon’s intelligent monitoring platform. The result is a system that works quietly in the background—delivering live data, instant notifications, and actionable insights whenever and wherever they’re needed.
Instead of waiting for problems to escalate, property managers can address issues as soon as they arise. This means emergencies are prevented before they happen, and residents benefit from round-the-clock protection.
Driving Better Outcomes for All
The impact goes far beyond compliance. For landlords and housing managers, the Vericon & Hispec platform streamlines day-to-day work: less time spent on manual checks and paperwork, more time to focus on what really matters—resident safety and satisfaction. Automated reporting and a unified dashboard make oversight effortless, while predictive analytics help plan maintenance before faults occur.
For residents, the benefits are just as clear. Enhanced protection means greater peace of mind, knowing that their wellbeing is always being monitored—not just once a year, but every single day.
Leadership Perspective
Bernard Cook, Managing Director at Vericon Systems, puts it simply:
“Our partnership with Hispec represents a new era in proactive fire safety for social housing. By integrating Hispec’s cutting-edge detection technology with our intelligent monitoring platform, we’re empowering housing providers to move beyond basic compliance—delivering real-time insights, instant alerts, and greater peace of mind for both landlords and residents. Together, we’re committed to setting a higher standard for safety and wellbeing across the sector.”
The Future of Fire Safety
As the demands on social housing providers continue to grow, so does the need for smarter, more reliable ways to keep residents safe. The Vericon & Hispec partnership is a step forward—giving providers the tools and data they need to protect people and properties, every day of the year.
Learn more at www.vericonsystems.com/metersense/