Some ranges of new Ideal boilers is not supported by all BCM models.
A free training session is provided to get your engineers up to speed. To book this session, please contact your sales representative.
The boiler ranges that are affected are:
Ideal Combi2
Ideal Heat2
Ideal System2
BCM is compatible with Ideal 2 boilers, however only the following models:
Not compatible
With Ideal2 interface add-in board
BCM-C With Ideal2 interface add-in board
Fully compatible without interface board
Each product has a product code which denotes the version of the product. It is important to correctly identify your product as the installation instructions and datasheets may change between models.
Your product model can be found by locating the serial number sticker on the box or product itself. The serial number will begin with three letters, this is the product code.
The new ranges also require any connected OpenTherm devices to control heating, and will subsequently ignore 230V call for heat thermostats.
This means the BCM will require one of the following thermostat configurations:
An OpenTherm Thermostat can be wired through the BCM to allow full smart control of the heating.
This option will allow the boiler to run in the most efficient way by modulating the temperature, saving money for you or your tenants.
A Call for Heat thermostat can be wired into the BCM to control the heating. However, the thermostat must be capable of operating in a volt-free configuration.
Note: Ensure that 230V is not connected to the low voltage connections of the BCM.
The Ideal2 interface board has connections to take a 230V input from a call for heat thermostat and allow it to work with the BCM to control the heating.
Please get in touch if you wish to explore this option.
This page will contain all resources and information to install a Surveyor Cube. If you require more assistance, please get in touch using the contact form at the bottom or calling us.
A free training session is provided to get your engineers up to speed. To book this session, please contact your sales representative.
This installation manual details how to install a Surveyor Cube.
This video details how to install a Surveyor Cube.
The Surveyor Cube datasheet contains information and specifications about the products.
The Surveyor Cube contains multiple products. To see the documentation for the individual products, please use the buttons.
This page will contain all resources and information to install a BCM to a boiler. If you require more assistance, please get in touch using the contact form at the bottom or calling us.
A free training session is provided to get your engineers up to speed. To book this session, please contact your sales representative.
Each product has a product code which denotes the version of the product. It is important to correctly identify your product as the installation instructions and datasheets may change between models.
Your product model can be found by locating the serial number sticker on the box or product itself. The serial number will begin with three letters, this is the product code.
This installation manual is provided in the box of each BCM. The manual is generic to all models of boiler. If you would like instructions on a specific boiler, please get in touch with our support team.
Legacy manuals for older models are available here.
The BCM datasheet contains information and specifications about the product.
Legacy datasheets for older models are available here.
This PDF of compatible boilers contains all boilers which have been confirmed to have full functionality. This means that any boilers not on this list may still be compatible. Please get in touch if you would like a boiler model or range added to the list.
Note: Please get in touch if you want to check compatibility with a boiler not on this list before visiting a property or site.
