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Support Article
Article Type: Boiler Installation Article
Products: BCM
Ideal 2 support on BCM
Some ranges of new Ideal boilers is not supported by all BCM models.
Getting Started
A free training session is provided to get your engineers up to speed. To book this session, please contact your sales representative.
Please note that BCM installation requires a Gas Safe engineer to install to a boiler.
Affected Boiler Models
The boiler ranges that are affected are:
Ideal Combi2
Ideal Heat2
Ideal System2
Compatibility
BCM is compatible with Ideal 2 boilers, however only the following models:
BXA
Not compatible
BXD
With Ideal2 interface add-in board
BXE
BCM-C With Ideal2 interface add-in board
BXF onwards
Fully compatible without interface board
How to Find Your Product Code
Each product has a product code which denotes the version of the product. It is important to correctly identify your product as the installation instructions and datasheets may change between models.
Your product model can be found by locating the serial number sticker on the box or product itself. The serial number will begin with three letters, this is the product code.
Additional Steps
The new ranges also require any connected OpenTherm devices to control heating, and will subsequently ignore 230V call for heat thermostats.
This means the BCM will require one of the following thermostat configurations:
OpenTherm Thermostat
An OpenTherm Thermostat can be wired through the BCM to allow full smart control of the heating.
This option will allow the boiler to run in the most efficient way by modulating the temperature, saving money for you or your tenants.
Volt-Free Call for Heat Thermostat
A Call for Heat thermostat can be wired into the BCM to control the heating. However, the thermostat must be capable of operating in a volt-free configuration.
Note: Ensure that 230V is not connected to the low voltage connections of the BCM.
Thermostat Connection on the Interface Board
The Ideal2 interface board has connections to take a 230V input from a call for heat thermostat and allow it to work with the BCM to control the heating.
Please get in touch if you wish to explore this option.
Get in touch today for further support
Contact Information
Email: [email protected]
Phone: 01242 582 555