The Importance of Reliable Heating As temperatures drop, the reliability of your residents' heating systems becomes paramount. Pressure-related...
Solution
Under Pressure Call Outs
Solutions:
Under Pressure Call Outs
Remove the threat of pressure faults in the central heating system with automated top ups, real time notifications and preventative maintenance.
The most common reason for a customer to contact the helpdesk or request an engineer visit is due to an under-pressure boiler fault. When a sealed system drops below the allowable level for the boiler, it will stop working to prevent further damage. This means the customer will be left without heating or hot water until the system is repressurised.
AutoFill can autonomously prevent 60% of under pressure callouts.
The Vericon Solution
AutoFill is a device designed to monitor water pressure and intelligently refill the system before any fault condition arises. Along with a BCM, this ensures that customers never experience any service disruption and therefore don’t need to contact an engineer or helpdesk for assistance.
AutoFill
Automatic Boiler Pressure Top Up
Self Fix Vs A Burst Pipe
The intelligent AutoFill system distinguishes between regular preventative maintenance issues and a burst pipe. If the pressure drops rapidly within 5-15 minutes, it will notify the client that there may be a problem requiring an engineer’s attention.
If necessary, the client can use Customer Connect to verify the issue and confirm that it is not simply a case of the customer removing a radiator for example.
Under Pressure Call Outs
One of the primary financial challenges of emergency under pressure call outs is the cost associated with emergency repairs and time. When compared to routine maintenance, emergency repairs often come with a high price tag due to the urgency and necessity of resolving the issue quickly.
Under Pressure Call Outs
One of the primary financial challenges of emergency under pressure call outs is the cost associated with emergency repairs and time. When compared to routine maintenance, emergency repairs often come with a high price tag due to the urgency and necessity of resolving the issue quickly.
AutoFill seamlessly integrates with the pre-existing filling loop of any boiler, ensuring full compatibility across all models.
Real Time Fault Notifications & Predictive Maintenance
AutoFill records each top up made on the portal along with the corresponding date and time.
If another top up is required within 90 days, it will be flagged for an engineer to attend to. In the event of a third top up being necessary, the system will deactivate the device and immediately alert an engineer to ensure urgent assistance and prevent any further top ups.
Boiler Telemetry
Inside the Vericon portal, users can access a wealth of boiler data to better understand the boiler’s operation and performance. This data empowers users to make informed decisions, carry out predictive maintenance and optimise their boiler systems across a full portfolio.
Boiler Telemetry
Inside the Vericon portal, users can access a wealth of boiler data to better understand the boiler’s operation and performance. This data empowers users to make informed decisions, carry out predictive maintenance and optimise their boiler systems across a full portfolio.
Pressure Fault Reporting
Once the boiler telemetry has been evaluated, Vericon’s automated boiler fault report can be downloaded from the portal.
In the report you can see the number of under pressure faults reported and the avergae time taken to rectifiy the problem.
Managed Services for any size team
Significant Cost Saving
We remove the need to spend capital on new staff and training. Our Managed Services team act as integral members of your team, providing valuable insights and monitoring your data for potential. This collaborative approach ensures your properties are running smoothly and efficiently.
Auditable Processes and Reporting
Have confidence that your processes are being followed and are fully auditable. You will receive reports on a regular basis that show you how your service is performing.
AI Driven Resident Engagement
Better understand your residents’ needs through direct communication and education leading to increased resident satisfaction, better retention rates, and ultimately, a more successful property management business.
24/7 Data Monitoring
The Managed Services team, along with our machine learning analysis programs, diligently monitor your portfolio 24 hours a day, 7 days a week. These efforts are implemented for the purpose of identifying issues that may arise and addressing them in a timely and efficient manner. Our prompt actions range from issuing simple alerts to managing various business processes in order to alleviate any problems that may be encountered.
Lets work together
Would you like to find out more information about how
Vericon could work with your business?
Lets work together
Would you like to find out more information about how we can Vericon could work with your business?