Awaab’s Law is moving from headline news to operational reality, with the government releasing updated draft guidance and the 2025 regulations that...
Awaab’s Law: New Updates Every Social Landlord Needs to Know
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Maximising SHDF Retrofit Success with Data
In the ever-evolving landscape of housing, data is now essential in providing the best living conditions for residents. To meet the requirements of SHDF Wave 3 funding, accurately measuring, monitoring, and reporting the effectiveness of retrofit work has become crucial.
Vericon, as your connected data partner, empowers housing providers with access to vital metrics that include environmental data, heat loss and heating efficiency stats, and gas and electric usage data. By harnessing this valuable information, housing providers can make data-driven decisions to enhance the retrofit process and improve overall living conditions for tenants.
The Importance of Data Measurement:
To successfully navigate the retrofit landscape, data measurement plays a pivotal role. Vericon’s Online Portal allows housing providers to effortlessly gather pre and post retrofit data related to environmental factors such as humidity and temperature, as well as energy usage statistics. This comprehensive data enables housing providers to gain valuable insights that drive informed decision-making throughout the retrofit process.
Data-Driven Decision-Making:
With access to detailed data, housing providers can employ a variety of strategies
to optimise the effectiveness of retrofit interventions. Firstly, it becomes possible to assess and prioritise properties for targeted retrofit work. By identifying those buildings that would benefit most from interventions, housing providers can allocate resources strategically, ensuring maximum impact. Secondly, data analysis enables an understanding of the true impact of retrofit and disrepair interventions. By continuously monitoring the condition of properties, housing providers can ensure that retrofit work results in sustainable improvements for tenants.
The Power of Community Learning and Advanced AI:
To enhance the retrofit journey further, Vericon integrates Community Learning and advanced AI into our solutions. Regardless of the size of their housing portfolios, social housing providers can benefit from this innovative approach to proactive maintenance and increased social responsibility. By harnessing the potential of AI, housing providers can optimise the retrofit process and achieve long-term sustainability goals.
Ask the resident:
The HomeHub App, a mobile application available for residents to download, comes as part of our offering in response to valuable feedback from current customers and their residents. By providing a variety of features designed to enhance residents’ understanding of the collected data, including direct communication, the app ensures that they don’t feel as though they are being “spied on.” This results in fewer objections from residents regarding such monitoring devices.
Maximising Return on Investment:
Vericon’s Customer Success Team is dedicated to supporting housing providers in maximising their return on investment for retrofit works. This commitment extends beyond the project timeline, ensuring ongoing benefits and continuous improvement. By leveraging Vericon’s expertise and innovative solutions, housing providers can increase energy efficiency, reduce greenhouse gas emissions, and improve overall living conditions for tenants – in alignment with the objectives stated by the Social Housing Decarbonisation Fund Wave 2.1 & 2.2.
Applying for Wave 3 funding demands significant time and effort, often diverting attention from everyday resident-focused tasks. Vericon Systems understands these challenges and is eager to assist housing providers throughout the application process.
Would you like to find out more?
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
LiveWest Helps Pioneer Proactive Maintenance Revolution
Residents of LiveWest experienced a leap into the future of home maintenance when an innovative trial with Vericon’s BCM module flipped the script on traditional reactive maintenance, leading to a fast resolution to an undetected boiler issue.
Pioneering technology and a vigilant Remote Diagnoses Team ensured that a boiler issue was identified before one resident had risen from their sleep. It was 7am on 1 March 2024, and an alert from Vericon notified of a potential issue as automated systems were busy at work.
With just a click on the Vericon portal to review data and fault codes, information flowed seamlessly to LiveWest’s Remote Diagnosis team by the time their workday commenced at 8am. The speed and efficiency of this process were astonishing. By 9am, not only had the issue been identified but also rectified—all before it had even dawned on the homeowner that there was an issue with their heating system.
The remote team displayed exceptional capability by promptly contacting the customer, explaining an issue they were yet unaware of, and guiding them through an easy fix—simply topping up their central heating system pressure.
Paul Hutchins, Innovations Contract Manager at LiveWest said:
“Working with the Vericon team and their eco-system has been a refreshing experience. The Vericon trial has given LiveWest an opportunity to fully understand an option as a future service strategy and how the innovative concepts could flow into existing structures and workflows.
“Ultimately, LiveWest is committed to delivering the highest possible customer service and response whilst remaining agile and evolving in the ever-changing environment, values that are clearly reflected in the Vericon team.”
This episode is one of many that illustrates proactive maintenance’s superiority over traditional approaches. Costs were minimised, customer inconvenience was negated, and LiveWest demonstrated astute management—all without stepping foot inside the homeowner’s property. The success of this trial showcases remote monitoring’s potential to transform property management by preventing breakdowns before they become critical issues.
In today’s fast-paced world, such pre-emptive measures should become the new standard in maintaining our homes. This initiative by LiveWest not only saved the day for one household but also marked as proof that proactive maintenance is no longer just a concept but an actionable reality with substantial benefits for both service providers and customers alike.
LiveWest’s trial with the Vericon BCM unit is not just successful; It’s a peek into a future where housing providers leverage technology not just to react faster but to prevent issues before they ever become a problem. A win-win for both service providers and residents alike.
Would you like to find out more?
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.