Selwood Housing, a non-profit housing association, partnered with Vericon in April 2022 in a collaborative effort to eliminate damp and mould…
Selwood Housing’s Success Story: Transforming Damp and Mould Identification
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Plus Dane Trials Vericon to Monitor Damp & Mould (September 2024)
Plus Dane Housing, a social housing group managing over 13,000 homes across Cheshire and Merseyside, has taken a significant step towards enhancing the living conditions of its tenants. Through a new collaboration with Vericon Systems, Plus Dane is leveraging intelligent remote monitoring and management technology to address and prevent the harmful effects of damp and mould in its estate.
A Partnership for Healthier Homes
Plus Dane Housing is not just about providing homes; it’s about creating supportive environments where residents can live comfortably. This mission has led to the installation of Vericon’s Surveyor Cube system, a cutting-edge solution designed specifically to identify and mitigate the root causes of damp and mould issues within properties.
The Surveyor Cube system integrates Vericon’s plug-and-play boiler control module (BCM) with MultiDOT temperature and humidity level sensors. These components can be swiftly and easily installed throughout each property in mere minutes, requiring no specialist knowledge or tools. This ease of installation ensures minimal disruption while providing maximum impact.
Real-Time Monitoring and Management
One of the standout features of the Vericon system is its dedicated online portal. This platform enables Plus Dane to monitor and manage the environmental conditions of every home remotely. By instantly viewing and analyzing data on temperature and humidity levels, Plus Dane can proactively address issues before they escalate into significant problems.
Chris Roberts, Sustainability Manager at Plus Dane Housing, highlights the immediate benefits of this technology:
“Although the Vericon system has only been live for a matter of months, we are already seeing positive results,” he says. “With the ability to proactively monitor, manage, and evaluate humidity levels within our properties, we can prevent the build-up of damp and mould and all of the problems they bring. Vericon’s ongoing service and support has been first class.”
Technology for Better Living
The collaboration between Plus Dane Housing and Vericon Systems exemplifies how the appropriate use of technology can significantly improve residents’ welfare.
Bernard Cook, Managing Director at Vericon Systems, underscores the importance of this integration:
“The integration of connected technology for detecting damp and mould can play a vital role in improving the living conditions of residents and in demonstrating a landlord’s commitment to best practice.”
The advantages of connected technology for social housing providers are manifold. From enhancing efficiency and achieving cost savings to ensuring the well-being of residents, the benefits are clear and compelling.
Plus Dane Housing’s partnership with Vericon Systems showcases a proactive approach to maintaining healthy living environments for social housing residents. By embracing intelligent remote monitoring and management technology, Plus Dane is setting a benchmark for other housing providers to follow, demonstrating that innovation and care can go hand in hand to create better living conditions for all.
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Selwood Housing’s Success Story: Transforming Damp and Mould Identification
Selwood Housing, a non-profit housing association, partnered with Vericon in April 2022 in a collaborative effort to eliminate damp and mould from their social housing stock. This case study explores the challenges faced by Selwood Housing, the innovative solution provided by Vericon, and the significant benefits derived from this strategic partnership.
In their quest to identify property defects causing damp and mould, Selwood Housing encountered obstacles due to a lack of sufficient equipment to monitor internal temperatures and humidity levels effectively. This technological deficiency hampered their mission significantly.
Vericon stepped in with their ground-breaking product, the Surveyor Cube. This wireless set of devices was strategically installed across different areas within the properties, including living rooms, bedrooms, kitchens, and bathrooms. Equipped to track indoor temperature variations and humidity levels, the Surveyor Cube provided real-time data that proved invaluable to Selwood Housing’s damp and mould team in identifying problem areas.
Working with Vericon has yielded several key benefits for Selwood Housing. Firstly, by sharing their findings with residents, Selwood Housing has improved customer engagement, fostered more meaningful relationships, and empowered residents to have greater control over their living experience. Additionally, the partnership has granted Selwood Housing deeper insights into problem areas, enabling the implementation of more comprehensive and targeted solutions for damp and mould issues. This understanding of the root causes allows for effective remedies that enhance living conditions for residents. As a result of these improvements, Selwood Housing has witnessed a significant rise in resident satisfaction.
The Surveyor Cube
Vericon’s exceptional customer support throughout the installation process played a pivotal role in the smooth implementation of the project. The residents’ acceptance of the new technology was a notable victory, as their genuine interest in the collected data and appreciation for the transparency led to increased satisfaction.This positive perception of Selwood Housing and their shared commitment to resolving damp and mould issues resulted in a significant improvement in the residents’ living conditions.
Rob McFerran of Selwood Housing commends Vericon’s Surveyor Cube, stating,
“The implementation of The Surveyor Cube has proved to be a valuable tool for Selwood Housing and our customers, improving resident comfort and aiding in our joint effort to eradicate damp and mould from our housing stock.”
Vericon’s technology has played a pivotal role in helping Selwood Housing significantly enhance their damp and mould identification and resolution process. The result is happier residents and a more efficient approach to managing their property portfolio. This case study stands as a testament to the power of strategic partnerships and innovative solutions in overcoming complex challenges.
Using connected technology to monitor damp and mould can help reduce health risks, prevent property damage, and save you time and money.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Curo Case Study (2023)
Curo Group
Who are Curo?
Curo is one of the largest landlords in the Southwest operating across the social and commercial housing market, as well as the care and support sector. Its history dates back to 1999 when the Somer Community Housing Trust was established after the transfer of housing stock from Bath & North East Somerset Council. Later, Shape Housing Association (formerly Bath Self Help) was welcomed, and in 2005, Redland Housing Association was added, bringing an additional 1,400 homes and expanded affordable housing solutions for the community.
Products:
Project Overview
Curo was exploring smart technology to provide a proactive maintenance plan that would improve their customers’ lives and wellbeing. To gain critical data and remotely monitor the heating and environment in homes, Curo used Vericon devices to capture real-time telemetry. Automated alerts and reporting then highlighted any cases of damp and mould, allowing Curo to proactively address the issue.
BCM
A boiler diagnostic device that provides remote automation for landlords, enabling them to address housing stock challenges
with real-time data.
AutoFill
Intelligent autonomous system filling device.
MultiDOT
In-property environmental monitoring, measuring temperature and humidity.
… housing associations are heading towards proactive maintenance rather then constantly being reactive …
Working with Vericon
“The communication and ongoing partnership working has been vital for us as we continue on the journey at Curo with the use of smart tech. Its always felt with Vericon, that they are invested with what we want to achieve and work with us to try new things ensuring we get the most from the products for our customers.”
“The pilot has clearly been successful in tackling damp and mould long term and helped provide those long-term solutions…”
Luke McCreery
Director of Planned and Commercial Works
Results
The trial has been a huge success. Curo started on the journey to reduce callouts and failures for their customers through remote monitoring, proactive maintenance, and over-the-phone fixes.
To date, this has saved over 200 engineer visits at an average job cost of £110.
They soon realised that the product would be vital in the management of their damp and mould cases, ensuring they identified the root cause, removing misconception of customer lifestyle, and completing the works to remove the risk of damp and mould for the customer permanently.
Conclusion
Since the trial ended Curo has purchased an further 210 products from Vericon and this investment will continue over the coming months.
BCM
A boiler diagnostic device that provides remote automation for landlords, enabling them to address housing stock challenges
with real-time data.
MultiDOT
In-property environmental monitoring, measuring temperature and humidity.
EnviroDOT
In-property environmental monitoring, measuring temperature, humidity and CO2.
Surveyor Cube
Contains a BCM which has a three pin plug fitted to allow for simple power-up and wireless MultiDots – temperature and humidity sensors.