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We are proud to announce our specification as the heating management system provider for one of London’s prestigious G15 housing associations, delivering unmatched functionality and analytics. This endorsement from one of the capital’s largest housing groups reinforces Vericon’s position as the heating management benchmark in the social housing sector.
For more information about how Vericon can benefit your housing projects call 01242 582 555 or email [email protected]
Together, we can make a significant impact in combating fuel poverty and ensuring a better future for social housing.
At Vericon Systems, we are proud to introduce HomeHub, our most advanced property monitoring solution to date. We have specifically developed this sophisticated system to transform how Housing Associations and property managers oversee their residential properties, offering unprecedented insight into residents’ living environments.
Our new HomeHub system provides comprehensive environmental monitoring, assessing conditions within each property every five minutes. We recognise that daily monitoring isn’t sufficient for modern property management, which is why we’ve engineered this solution to deliver more frequent and accurate assessments, enabling early detection of issues such as damp and mould.
We’ve incorporated intelligent machine learning capabilities that we believe set new standards in property management technology. Our system learns each property’s unique heating characteristics, allowing it to accurately determine optimal heating times and efficiency. This analytical approach enables our clients to identify inefficient heating systems and inadequate insulation, facilitating data-driven decisions about property improvements and maintenance schedules.
Communication sits at the heart of our design philosophy. We’ve ensured HomeHub enables direct, efficient communication between property managers and residents, with our multi-language support ensuring clear understanding across diverse communities. Our innovative Track My Repair feature provides transparent maintenance tracking, complete with milestone updates and comprehensive audit logs accessible to both residents and property managers.
As our Managing Director Bernard Cook explains, “We’ve specifically designed HomeHub to promote resident engagement and provide housing providers with a deeper understanding of their tenant’s environment. Our system’s intelligent analytics and AI learning capabilities automatically alert both landlords and residents to potential issues, providing recommended actions and enabling proactive property management.”
We’ve included practical applications that address the core needs of property management:
We’re particularly proud of HomeHub’s remote update capability, which ensures our system remains current with evolving property management requirements. We’ve designed this feature to make HomeHub a sustainable long-term investment for our clients seeking to modernise their operations.
Our team has developed HomeHub to represent a significant advancement in residential property management technology. By combining environmental monitoring, communication tools, and maintenance tracking in one integrated system, we provide the comprehensive oversight necessary for effective modern property management.
We understand the challenges facing Housing Associations and property managers today. That’s why we’ve created HomeHub as a professional, reliable solution that meets the complex demands of contemporary property management. We’re confident that our system will help our clients enhance their operational efficiency whilst improving resident satisfaction.
To learn more about how HomeHub can transform your property management operations, please contact our team call 01242 582 555 or email [email protected]
Together, we can make a significant impact in combating fuel poverty and ensuring a better future for social housing.
Our AI-driven approach is transforming reactive maintenance costs across the housing sector. Through intelligent diagnostics and remote management, we’ve prevented hundreds of unnecessary call-outs, delivering roughly £120 savings per incident. With our extensive heating management expertise, and data for mall makes and models of boilers and heat pumps, we’re now harnessing Productive AI to target even greater cost reductions and create proactive maintenance programs.
For more information about how Vericon can benefit your housing projects call 01242 582 555 or email [email protected]
Together, we can make a significant impact in combating fuel poverty and ensuring a better future for social housing.
The social housing sector faced unprecedented change in 2024, with new regulatory requirements and operational challenges demanding strategic responses. This piece examines how connected solutions can help housing providers:
As we begin 2025, the UK social housing sector faces unprecedented change with the introduction of the Social Housing (Regulation) Act 2023. According to recent analysis, these changes are reshaping how housing providers operate and serve their communities, making connected solutions more crucial than ever.
The Regulator of Social Housing notes that providers must deliver both more and better social homes against a backdrop of higher borrowing costs and increased regulatory requirements. This challenge makes the adoption of connected solutions not just beneficial, but essential.
Meeting Regulatory Requirements
From 1 April 2024, social housing regulation has changed significantly. Connected solutions help providers:
Addressing Core Challenges
Recent research identifies key areas where connected solutions can make a difference:
Improving Operational Efficiency
Housing providers report that digital transformation is driving:
Building Safety and Compliance
Connected solutions support:
Resident Welfare
Housing associations are discovering that digital solutions help:
Recent data shows that maintenance and repair costs in the social housing sector increased by 15% from 2023 to 2024. Connected solutions can help address these rising costs through:
Research indicates that under-pressure boiler faults are the most common reason for emergency maintenance requests, leading to significant operational costs. Connected solutions help providers:
Housing providers report that reactive maintenance approaches are increasingly unsustainable, making the shift to connected, preventative solutions essential for:
Recent analysis shows that while operating margins for social housing providers have improved to 19.3% in 2023-24, connected solutions remain crucial for:
Industry data shows that while only 31% of social housing providers have implemented a digital transformation strategy, over 50% recognise its importance. Key developments include:
Data-Driven Decision Making
Resident Engagement
Environmental Sustainability
Recent analysis reveals that while organisations typically realise 67% of potential financial gains from digital investments, strategic planning can significantly improve returns. Key value drivers include:
Financial Impact
Operational Benefits
Research shows that connected solutions deliver:
Risk Management
Performance Metrics
Track success through:
For social housing providers embarking on digital transformation, research indicates that success depends on:
Strategic Investment Planning
Operational Excellence
Change Management
Performance Monitoring
On a larger scale, data helps social housing organisations make quicker and smarter decisions. It provides valuable insights into communities, highlighting crucial demographic information.
Andy Greenhorn, National Sales Director at Vericon Systems
As the sector faces increasing pressures, from funding constraints to regulatory requirements, connected solutions offer a path forward. They enable social housing providers to meet their obligations more efficiently while improving services for residents.
The future of UK social housing lies in connected, data-driven operations that support both regulatory compliance and resident welfare. For providers yet to embrace digital transformation, the time to act is now – not just to meet current challenges, but to build a foundation for future success in social housing delivery.
For more information about how Vericon can benefit your housing projects call 01242 582 555 or email [email protected]
Together, we can make a significant impact in combating fuel poverty and ensuring a better future for social housing.
In the age of smart technology, IoT devices are changing how we manage and maintain our homes. For social housing providers, IoT technology offers a proactive approach to maintaining property conditions, ensuring safety, and enhancing the quality of life for residents. However, despite its numerous benefits, the term “monitoring” often carries negative connotations, leading to concerns over privacy and trust.
Housing providers should educate residents on the benefits of IoT technology, highlighting how it can significantly improve their living conditions while safeguarding their privacy.
Predictive Maintenance: Our IoT technology continuously monitors the performance of boilers to predict potential breakdowns. This proactive approach ensures that residents are not left without heating and hot water, especially during the colder months. By identifying issues before they become major problems, timely repairs can be arranged, minimising inconvenience and discomfort.
Vericon’s BCM (Boiler Control Module) continuously monitors the performance of boilers to predict potential breakdowns. Learn more about the BCM.
By monitoring humidity levels and other environmental conditions, our technology helps in predicting and preventing damp and mould issues. This not only preserves the structural integrity of the property but also ensures a healthier living environment for residents. Additionally, it allows for the monitoring of retrofit work to ensure it effectively improves living conditions.
Vericon’s Surveyor Cube monitors humidity levels and other environmental conditions to help predict and prevent damp and mould issues. Learn more about the Surveyor Cube.
Monitoring power usage enables housing providers to identify areas with high energy consumption. By implementing energy-saving measures, significant cost savings on utility bills can be achieved. This not only benefits the housing provider but also reduces the financial burden on residents, making their homes more affordable to live in. Additionally, fuel poverty or restricting the use of a boiler can directly impact environmental conditions, increasing the risk of damp and mould.
Vericon’s PowerSense monitors power usage, enabling housing providers to identify areas with high energy consumption. Learn more about PowerSense.
One of the most common reasons for residents to contact the helpdesk is due to under-pressure boiler faults. Our IoT technology offers automated top-ups, real-time notifications, and preventative maintenance to avoid these issues. This ensures that residents are not left without heating or hot water, providing peace of mind and reducing the need for emergency engineer visits.
Vericon’s AutoFill offers automated top-ups, real-time notifications, and preventative maintenance to avoid these issues. Learn more about AutoFill.
One of the primary concerns residents may have is the fear of being constantly monitored. It is crucial to communicate that our IoT technology does not involve any audio or video recording. It is not a “Big Brother” scenario but rather a system designed to enhance their living experience by preventing issues before they occur.
To successfully implement IoT technology, trust needs to be established not only in the technology itself but also in the social housing provider responsible for its installation.
Clearly explain the purpose of the technology and how it works. Transparency is key to building trust. Provide detailed information on what data is collected, how it is used, and the measures in place to ensure privacy and security.
Organise workshops, informational sessions, and distribute educational materials to help residents understand the benefits of IoT technology. Use real-life examples and success stories to illustrate how the technology has positively impacted other residents.
The social housing provider should actively showcase their new investment in IoT technology through press releases, online articles, and community newsletters. By publicly demonstrating their commitment to improving residents’ living conditions, they can build trust and show that they are investing in the well-being of their residents.
Provide robust customer support through the housing provider to address any concerns or questions residents may have. Encourage feedback which can then be passed on to improve future developments.
Getting residents on board with IoT-connected technology requires a combination of education, transparency, and trust-building. By clearly communicating the benefits, addressing privacy concerns, and involving the community in the process, housing providers can ensure that residents see IoT technology as a valuable tool that enhances their living conditions rather than an intrusive monitoring system.
Together, we can create a smarter, safer, and more comfortable living environment for all.
Contact Vericon today to discover how our cutting-technology can improve your maintenance strategy, protect your investment and improve the quality of life of your residents.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.