With the new “Access Right Tag” functionality on the portal, you are able to limit the devices that your contractor can see to only the ones they are responsible for. In addition, the user page also segregates the users of each contractor into groups for easy management.
When an contractor is set up with an access tag, any devices they install will automatically have the contractor’s tag added and therefore be viewable by that contractor and anyone without an access right tag (E.g. someone within the main HA or company).
This update allows multiple contractors to work on devices within your portfolio without confusion, meddling, or monitoring competing contractor efforts through the portal. Additionally, these tags can be used to create contractor performance reports for installs and repairs.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
Alerts from a boiler or devices in a void or un-tenanted property cause unnecessary noise in your team’s inboxes. To mitigate this, any BCM or Property tagged with the “Void” tag will have all alerts muted.
All faults and telemetry will still be recorded and viewable on the portal by any user, so your engineer can look at the history during the pre-move-in checks completed in the property.
Complete the form on this page and we will be in contact, alternatively please get in contact us by calling 01242 582 555.
