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Portal allows you to view data stored within Connect, the secure cloud-based data processing and machine learning hub.
Cameron Jeffery | Grand Union Housing Group
Encrypted Data from EmeRed, BCM and ancillary devices is gathered and interrogated to determine known correlations, data fluctuations against user-defined criteria, and anomalies that may be linked to future failures.
Data collected by devices can be interrogated by a user at any time, from anywhere. Searches can be downloaded to ensure that critical compliance documentation is always kept up-to-date. Alarms can be set to notify an engineer or team to comply with any SLA agreements.
Vericon’s Connect platform operates a triple layer commissioning process to ensure only authorised devices are allowed to connect to the mesh network.
Advanced management features including a full repair and audit log for each device. When an engineer has completed the repair, the fault found, any works carried out and parts used are logged. This information allows Connect to understand the causality of the initial alert. Which means that future faults can be instantly addressed, sending the engineer on site with the information and the parts required for a first-time fix.
We remove the need to spend capital on new staff and training. Our Managed Services team act as integral members of your team, providing valuable insights and monitoring your data for potential. This collaborative approach ensures your properties are running smoothly and efficiently.
Have confidence that your processes are being followed and are fully auditable. You will receive reports on a regular basis that show you how your service is performing.
Better understand your residents’ needs through direct communication and education leading to increased resident satisfaction, better retention rates, and ultimately, a more successful property management business.
The Managed Services team, along with our machine learning analysis programs, diligently monitor your portfolio 24 hours a day, 7 days a week. These efforts are implemented for the purpose of identifying issues that may arise and addressing them in a timely and efficient manner. Our prompt actions range from issuing simple alerts to managing various business processes in order to alleviate any problems that may be encountered.
Would you like to find out more information about how
Vericon could work with your business?
Would you like to find out more information about how Vericon could work with your business?