The February 2025 Housing Ombudsman report has revealed widespread Awaab's Law standards failures, particularly regarding damp and mould management....
Meeting the Housing Ombudsman’s Awaab’s Law Standards
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Connect
The Connect platform collates, interrogates and analyses the data from all of the devices across your complete portfolio and presents the information in a single portal.
Connect is a purpose built bespoke platform with scalability, security and integration as core elements of the architecture
Interrogating Data
Connect uses standard and bespoke engines to analyse data to ensure it remains a benchmark in the field of predictive information.
API
Vericon understand our clients have existing systems that meet their day to day needs so Connect’s architecture allows API integration with other systems.
User Definable
Connect uses user defined tags and criteria to create alerts and notifications.
Tailored
Connect is a tool to support our clients so it allows clients to define structure and reporting to suit their needs.
Scenario 1
You have an emergency light that has failed 30 miles away.
Do you take a battery, inverter, new light, or all of the above?
Connect can tell what has failed before you assign the engineer.
Scenario 2
You carry out the Gas safety test during the summer. Come October the boiler has a low pressure fault.
Is there a leak or is the expansion vessel under pressure? You’ll have to send an engineer to find out.
Alternatively Connect can pre-test the expansion vessel before the engineer carries out the gas safety test and monitor for pressure drops.
Scenario 3
A property in your portfolio is suffering from mould and the resident has made a complaint.
You will need to quickly investigate and find the route cause of the problem before the resident brings the issue to the attention of the media.
Using the data sent from a Surveyor Cube to Connect, you can investigate the property room by room, identifying trends and resident behaviour.
Managed Services for any size team
Significant Cost Saving
We remove the need to spend capital on new staff and training. Our Managed Services team act as integral members of your team, providing valuable insights and monitoring your data for potential. This collaborative approach ensures your properties are running smoothly and efficiently.
Auditable Processes and Reporting
Have confidence that your processes are being followed and are fully auditable. You will receive reports on a regular basis that show you how your service is performing.
AI Driven Resident Engagement
Better understand your residents’ needs through direct communication and education leading to increased resident satisfaction, better retention rates, and ultimately, a more successful property management business.
24/7 Data Monitoring
The Managed Services team, along with our machine learning analysis programs, diligently monitor your portfolio 24 hours a day, 7 days a week. These efforts are implemented for the purpose of identifying issues that may arise and addressing them in a timely and efficient manner. Our prompt actions range from issuing simple alerts to managing various business processes in order to alleviate any problems that may be encountered.
Lets work together
Would you like to find out more information about how
Vericon could work with your business?
Lets work together
Would you like to find out more information about how Vericon could work with your business?