As more heat pumps are deployed across housing portfolios, the challenge is no longer just installation. Housing providers need reliable access to…
Reliable GSM Connectivity for Your Heat Pumps
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Solution
Boiler Maintenance
Housing providers must prioritise boiler maintenance to ensure the safety and comfort of tenants. Regular maintenance helps prevent breakdowns, lower energy costs, and prolong the boiler’s lifespan. A managed service can be put in place to create regular maintenance reports. Any issues will be addressed quickly to prevent any potential harm or hassle for tenants.
The ability to monitor a boiler’s health, and even fix a fault remotely, saves both time and money…
Richard Sanzeri | Head of Innovation, HomeServe
Our system continually assesses and manages data from all connected sensor to bring you powerful features, such as:
Excessive Boiler activity
System Pressure Loss
Boiler Fault Notifications
Expansion Vessel Issues
Ensure An Active Gas Supply Before LGSR
Overheating Monitoring
Excessive Boiler Activity Monitoring
Excessive boiler use can have several negative impacts on both the lifespan of the boiler and maintenance costs. Overuse can cause increased wear and tear on the system, leading to more frequent breakdowns and the need for repairs. This can ultimately increase maintenance costs and reduce the overall lifespan of the boiler.
System Pressure Loss Monitoring
A drop in heating system pressure can negatively affect both the boiler and its lifespan. For the pump to work efficiently, it needs a certain level of pressure; low pressure can cause pump failure or slow performance.
Consequently, the system might struggle to heat the home, leading to increased energy bills and reduced comfort. Vericon Managed Services will monitor system pressure in cases where the boiler shows pressure readings or an Autofill is installed. By tracking pressure drops that exceed normal levels, potential issues can be detected before they become severe. This proactive approach enables preventive maintenance scheduling and protects the assets.
Based on how fast pressure loss occurs, Vericon Managed Services either sends a notification to the gas team or maintenance provider or alerts of more critical situations. Vericon Managed Services continues monitoring until the issue is resolved.
Boiler Fault Notifications
By receiving real-time alerts regarding boiler malfunctions, property managers can act swiftly to rectify issues and maintain a comfortable living environment for residents.
Automated Notifications
Automated boiler fault notifications offer significant cost savings and increased efficiency for gas teams. By automatically detecting and notifying faults, potential issues can be identified and addressed quickly, reducing the risk of downtime and expensive repairs.
Proactive Approach
This technology also enables gas teams to proactively perform maintenance and repair tasks, reducing the amount of time and resources required for reactive maintenance.
Vericon Managed Services will analyse each boiler fault code, received from the boilers in real time, to determine the nature of the fault. This includes gas faults, under pressure faults and all other faults that can be processed for the creation of a work order. All faults, including the faults managed directly with the resident are reported monthly.
Active Gas Supply before LGSR
Knowing there is an active gas supply prior to a Landlord Gas Safety Record (LGSR) inspection is crucial for property managers because it ensures the efficient functioning and safety of gas appliances within a property. Without the presence of an active gas supply, the engineer cannot complete the LGSR meaning a re-visit to the property at a later date will be required.
This process also enables property managers to comply with legal obligations, safeguarding both their tenants and themselves from potential hazards associated with faulty gas systems.
Expansion Vessel Issues
Expansion vessel issues within a boiler or air source heat pump can lead to a range of boiler maintenance problems. If not addressed in a timely manner, it can result in downtime for the resident and costly repairs for the owner.
The expansion vessel is responsible for absorbing excess water pressure within the boiler or heat pump and preventing damage to the system. When the expansion vessel is faulty, excess pressure can cause leaks, noise, and eventually lead to a system breakdown.
Active Gas Supply before LGSR
Knowing there is an active gas supply prior to a Landlord Gas Safety Record (LGSR) inspection is crucial for property managers because it ensures the efficient functioning and safety of gas appliances within a property. Without the presence of an active gas supply, the engineer cannot complete the LGSR meaning a re-visit to the property at a later date will be required.
This process also enables property managers to comply with legal obligations, safeguarding both their tenants and themselves from potential hazards associated with faulty gas systems.
Overheating Monitoring
Vericon Managed Services can detect not only low temperatures in a property’s rooms, but also over-heating issues within a client’s portfolio. When a property is overheated, the boiler can malfunction or completely shut down, forcing the residents to go without heat or hot water until repairs can be made.
Initially, Vericon managed services will contact the resident through the app, informing them of the issue and offering assistance with thermostat settings. Escalation and reporting follow the procedures established during the onboarding process.
Managed Services for any size team
Significant Cost Saving
We remove the need to spend capital on new staff and training. Our Managed Services team act as integral members of your team, providing valuable insights and monitoring your data for potential. This collaborative approach ensures your properties are running smoothly and efficiently.
Auditable Processes and Reporting
Have confidence that your processes are being followed and are fully auditable. You will receive reports on a regular basis that show you how your service is performing.
AI Driven Resident Engagement
Better understand your residents’ needs through direct communication and education leading to increased resident satisfaction, better retention rates, and ultimately, a more successful property management business.
24/7 Data Monitoring
The Managed Services team, along with our machine learning analysis programs, diligently monitor your portfolio 24 hours a day, 7 days a week. These efforts are implemented for the purpose of identifying issues that may arise and addressing them in a timely and efficient manner. Our prompt actions range from issuing simple alerts to managing various business processes in order to alleviate any problems that may be encountered.
Lets work together
Would you like to find out more information about how
Vericon Managed Services could work with your business?
Lets work together
Would you like to find out more information about how we can Vericon Managed Services could work with your business?
